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Showing 1 of 61 reviews about:
hortond
2
Sep 2, 2019
checkVerified Buyer
Final Product test, Points for Customer Service
Final edit: Some background-- the initial blanket broke during or before my first use. Got beads everywhere. I was quickly put in touch with people to help me fix this problem. Everyone seemed nice and I got my replacement blanket (which they assured me had been checked) very quickly and it has no issues. Thanks Luxton!
For the actual review now that I have a working product:
As I stated in the initial review the blanket seems to be of quality materials. A friend has a similar 15 pound blanket from Wal Mart and this blows that away. He is thinking of taking the dive and getting the same one I got.
The color is great and it really is heavy. The sections of weight can kind of clump on one side of each little square, but since there are so many squares this is not an issue.
I found that my initial uses have been, when using it alone, itchy. I have been using it over a sheet for now until I buy a cover for it.
The quality of the blanket really does seem fantastic now that I have a working product. If you can get it for this discounted prize and are thinking about trying a weighted blanket out, I would say you are a fool if you don't buy!
I am not sure the weighted blanket game is for me, I tend to sleep hot, but I am excited to get use from it more and more in the coming cold weather months.
(Edited)
Recommends this product? Yes
LuxtonSupport
6
Sep 3, 2019
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hortondHello! My name is Karla and I do the customer service for Luxton Home. This is a very unique and unfortunate experience that has not happened before to our blankets. We would like to make it up to you! Please send me an email at Karla@yadintl.com and I will be sure to make it right.
LuxtonSupport
6
Sep 23, 2019
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NirSHello, we got into contact with this customer and have sent them a complimentary blanket (same one they purchased) on us, of course. The blanket got ripped in transit. Every single one of our products go thorugh inspection before leaving our warehouse.
Best,
Karla
hortond
2
Sep 26, 2019
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LuxtonSupportThanks for all the help Karla. I am satisfied with the product and am looking forward to using it more and more as the weather changes!
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