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Showing 1 of 9 reviews about:
crash1340
3
May 30, 2018
checkVerified Buyer
High quality, decent looking keys. But unfortunately I cannot use them as I was unaware my keyboard (K70) doesn't use traditional key spacing, so I requested a refund, seeing as how they made zero mention of some keyboards possibly having different spacing.
Apparently that's not possible since the keys are not defective, I've basically been told to only use what I can, since I am unable to use the whole set. I opened a dispute with my card company, and Massdrop is fighting it. They have refunded other customers for their graphics not lining up properly but they won't refund me even though I literally cannot use the product. Their own return policy states "not as advertised" so while they will technically fit my Cherry switches, they won't work with Corsair's design, something they're apparently aware of but made no mention of in the listing.
The keys are great.
Massdrop's customer support sucks ass.
eponymous
586
Aug 2, 2019
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crash1340It's your job to know what fits your keyboard. (And that of Corsair and other manufacturers of these gaming keyboards with atypical bottom rows to ensure their purchasers know it won't be easy to find keycaps that are compatible... but that might hurt their sales, so of course they won't.) FWIW, here's a list of manufacturers I'm aware of that do seem to offer at least some Corsair-compatible options. Massdrop communicated 100% of the information that you should have needed to know that this wouldn't fit your keeb, as keycaps are expected to have a standard bottom row unless stated otherwise. Even just looking at the images and comparing them to your keyboard would have conveyed to you that these caps wouldn't fit. Not only demanding a refund but going so far as to dispute the charge with your credit card company is acting like a spoiled, petulant child, trying to find someone else to pay for your mistake. Your keycaps are exactly as advertised and without defect. Chalk it up to ~$40 well-paid to learn that you got suckered into a keyboard that's incompatible with almost everything else on the market; if you're lucky, you'll be able to find someone to take the set off your hands at or near that price, since they're unused.
Aug 2, 2019
splintercat
82
Aug 2, 2019
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eponymousUser error for sure and you're exactly right, if anything it's Corsair's fault for not giving people a heads up (or even just offering keyboards en masse with a non-standard layout in the first place). But this is definitely not the fault of Massdrop that this person didn't do their research. Even just having a picture of the corsair up next to this set you can see the bottom row doesn't match up. If you read through the discussions (Of ANY keycaps on Massdrop) there are people asking if this will fit ____ keyboard.... That alone should have been an indicator that not all keyboards have the same layouts. Reviews like this are so frustrating.
(Edited)
Aug 2, 2019
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