Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
First thing to mention: If you participated in the launch of the Cavalli Tube Hybrid standalone version and you want this combo version with the Grace Design Standard DAC, you may contact customer service to upgrade. (You can cancel your previous transaction if you are switching to the purchase of this version. To do so, click in the upper right-hand corner on your profile icon to access the drop down menu. Select “Transactions” from the menu, find the CTH order and click on the “CONTACT SUPPORT” link to submit your request. Please note that the combo unit launch does not guarantee serial numbers below 550.)
EDIT 9/11/2017: If you contacted customer service to upgrade from CTH, we will be reaching out to you even if you received a reply over the weekend that you could not cancel (things were not fully set up for the upgrade but many of you were helped).
About this collaboration…
I came to work at Massdrop as a customer and a fan of custom products. Massdrop brings audiophile community desires directly to partners in order to make customized versions of our favorite products.
The next exciting step in the evolution of the audiophile custom product program was to commission a new design and enable scaled-up production of a favorite boutique designer such as Alex Cavalli. Massdrop’s new production & supply chain makes much higher volumes possible and higher volume allows for lower pricing.
Today’s introduction of the Cavalli Tube Hybrid, in combination with the Grace Design Standard DAC, adds the new ability to bring together our best partners and create novel product combos that wouldn't normally be possible.
This DAC/amp combo is the culmination of Alex Cavalli's amplifier design capability, Grace Design's DAC engineering capability, the community's desired product features, plus Massdrop's hub of partnership & manufacturing capability- resulting in a new, accessible, high-performance product.
Could you please look into this matter and let us know by today, before the CTH + SDAC drop goes live tomorrow?
Since you guys have now collaborations that take 6 months of production. Instead of dispatching all orders at same date why not tier it? Like first 500 will get it shipped 2 months later and the next 500 will have to wait 2 more. I think will be convenient for all.