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View Full Discussion We are very excited about the interest that's already been shown so far and there have been a lot of great questions. We've put together an FAQ that we'll keep updated on the main description page as well as this comment.
Is the cable removable?
Yes, the cable is removable and replaceable.
Does the PC37X work for console gaming (PS4, Xbox One, etc.) or mobile?
Yes, however, you will need an adapter or a separate cable. The included cable ends in two jacks (headphone & microphone) whereas most consoles/phones have one port that takes a TRRS (4 pole) AHJ/CTIA standard 3.5mm jack.
If you want an adapter, something similar to this one (*1) should work.
If you want something more sleek, you can get a cable that plugs straight into the headset and ends with a TRRS jack. Something similar to this one (*2) would work.
Is there a limited amount of units available?
Yes. We are finalizing the quantities with Sennheiser and will share more details once we confirm the limits. We are working to get as many units as possible given the strong response from the community. With that said, there are already more requests than the amount that will likely be available for the first drop.
Update: We are limited to 1,200 units for the first drop.
Will this drop be available internationally? What will be the shipping price internationally?
Yes, the drop will be available to all international countries that Massdrop ships to. International shipping will be around $15.
What are the drivers in the PC37X?
The Massdrop x Sennheiser PC37X uses the same drivers as the Sennheiser PC 373D.
How is the mic quality?
The PC37X has one of the best mics among headsets that we’ve tested. Most complaints for gaming headset mics are a result of either hardware issues (manufacturers using cheaper parts or making suboptimal design decisions) or software issues (manufacturers adding an on-board soundcard or proprietary software that performs poorly). On the hardware side, the PC37X contains a mic that is designed specifically by Sennheiser (which has extensive experience as a microphone developer and manufacturer) for high-volume, low-distance recording. On the software side, the PC37X has no signal processing and outputs straight into the mic jack on your motherboard or soundcard, therefore avoiding any potential issues.
We will continue to add to the FAQ as more questions arise.
*2 : https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero
Where else can we find the cable options that are proposed in this post?
The ones on the links posted are out of stock.
Where will they be shipped from?
I would have to factor in import tax if they are shipped from outside the EU.
Are the ear pads removable?
What is the actual weight of this headset, excluding cable? (And this should be listed in Specs, please!)
Found it elsewhere: 12.5 oz. That is not lightweight.
Are they 7.1 Dolby Surround Sound like their PC 373D brethren?
The Sennheiser PC37X does not have a built-in DSP for converting Dolby 7.1 to a binaural mix. Some games have a built-in option for headphone binaural sound, but for all other PC games, movies, and even if you'd like the sense of music coming from in front of you, we would recommend getting the PC373D with the USB dongle that can process a Dolby 7.1 signal, or an external DSP with your PC37X such as our GSX 1000.
The GSX 1000 product page:
Hi Sennheiser is there a way you could get me one of these https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero I live in the Philippines and your online store doesn't ship in our country amazon doesn't have this on their listing and non in our audiophile stores offers this product, so it would be great if I could get one of these I wouldn't be able to use my pc37x since my laptop only has a single port of headset and mic combo
hi there can you help me get my hands on one of these https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero I won't be able to use my pc37x because my laptop only has a single port for both headset and mic
it would be much appreciated if you could help me get that console cable
btw I live in the Philippines and sennheiser's online store doesn't ship in our country it is also not listed in amazon, lazada or newegg
why does it needs drivers ??? is it compatible with Linux ?
The PC37X doesn’t require software drivers, it connects to the analog 3.5mm (1/8”) mini headphone jack present on most computers, music players, and smartphones.
The small speakers inside headphones are referred to as drivers.
Your best bet for an authorized dealer in the Philippines will be Audio Video Solutions
You would want to contact them directly and have them special order the UNP Console cable. Otherwise, you will have to use a shipping forwarding service.
Please next time include it in the packages so we could actually choose on which one to use or atleast add an option when we are at the checkout of the massdrop website
hey why don't try get it in amazon? and use shipping cart.
my cable has frayed on the headphone end... can this be replaced under warranty.. can't register my product..
You can't register it as you cannot use PC37X as the product identifier
Understood, please use the contact form linked above, select the PC 373D or GAME ONE product from the pull-down menu, and write a description of your request (for the PC37X) in the message field.
The receipt emailed to you from Massdrop will serve as proof of purchase, and validate the warranty.
Does this product has international warranty or do I have to send it back to US for repairs?
Thank you for this reply! The shorter console cable is out of stock; does the website stock them up often?
Is this the last PC37X drop?
Yes, it the ear pads are removable.
You want a question i bet a lot of you thought about?
Do the Mass drop PC37X work with Dolby Atmos?
*waits for a response*
If you have a separate processor that decodes Dolby Atmos and converts it to Binaural Stereo (these devices do exist), then the answer is yes. The headset itself doesn’t include any digital processing, but you can connect it to a DSP such as our Sennheiser GSX 1000 (which the PC recognizes as a 7.1 surround device, and then you wouldn’t even need Dolby to get surround to your headphones).
Is the mic detachable? Can you use the headset as just a regular pair of headphones?
That is very lightweight I've tested many headsets and its one ofthe lightest ones I've used
Open back or closed back?
Hello, these are open-backed headphones.
@Blue_boi The microphone is permanently attached, however it can flip up and out of the way for normal home or office useage (cool offices anyway).
There is no option to ship the cables to Canada and there are also no retailers in Canada.
Can these headphones be used as a simple listen/talk device for video calls?