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Drop + Tokyo Keyboard Tokyo60 Keyboard Kit

$99

~~$160~~

overview

specs

reviews544

photos394

q&a198

discussions2.6K

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... / 60% KEYBOARDS / DIY KEYBOARD KITS / DROP

Drop + Tokyo Keyboard Tokyo60 Keyboard Kit

Name: Drop + Tokyo Keyboard Tokyo60 Keyboard Kit
Brand: Drop
SKU: massdrop-x-tokyo-keyboard-tokyo60-keyboard-kit
Price: 99 USD
Availability: InStock
Rating: 4.158088 (544 reviews)

544

$99

~~$160~~

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Product Highlights:

Hotswap Sockets

MX Compatible

Frequently bought together:

Switches (70 pack)

Tokyo60 Acrylic Diffuser

Tokyo60 Season 4 Dye Sublimated Keycap Set

overview

specs

reviews544

photos394

q&a198

discussions2.6K

Customer Reviews

4.2

(544 reviews)

(249)

(190)

(63)

(26)

(16)

83% would recommend to a friend

By Feature

Sound

SilentLoud

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StiffFlexible

Build Quality

4.5

(36)

ActivitiesPopular among reviewers

Paired SwitchPopular among reviewers

copper_wasp

Apr 17, 2020

Verified Buyer

A 5 star kit if you come in with the right expectations

I’m in love with my Tokyo60. Fortunately I was lucky enough to get a PCB with absolutely zero problems, so this review is based upon that fact. As others have said, there were no instructions included, but it’s very easy to figure out, and the instructions are easy to find online. Assembly was a breeze. If you’ve done any of the KBDfans kits or even the cheap GK61 kit from Amazon or Aliexpress, this should be no problem for you. The case is sturdy and mine had no visual imperfections. Now, I do recommend some type of case filler, whether that be foam or shelf liner or whatever. I see that some people took away stars for this, but honestly, even if I bought a $500 case I would expect to probably use a little bit of shelf liner, but maybe that’s just me. Not worth taking away stars, in my opinion. I feel similarly about the stabilizers. Before buying, I saw others saying that the stock stabs are garbage, so I ordered Cherry stabs from Novelkeys. I recommend you do the same if you’re looking to buy this. This is my first board that can utilize QMK, so learning how to flash and apply my own key map took about 20 minutes, but it’s really not hard. Mechmerlin on YouTube has some great videos on how to do this. Overall, an amazing kit that I am very happy to have added to my collection.

Recommends this product? Yes

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Abramrodriguez

Apr 20, 2020

Verified Buyer

I love this board it literally my favorite

Having this type of board gives me many options on switches I love it some much it’s so clean and it looks great on my set up i do wish the blue was a little lighter but who does like dark blue it matches with everything mostly

Recommends this product? Yes

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Sleepybeats

Apr 20, 2020

Verified Buyer

Current Build: Tokyo60 v3 - Gyoen Green - Barebones Kit Zeal PC Healios V2 Silent Linear 67g Switches lubed with Krytox 205g0 Durock Stabilizers GMK Olive Keycap Set + Rama Artisan ‘hihihi’ enter key Review: The Tokyo60 us an incredible value for its price. a e s t h e t i c s The CNC job on the case is excellent, but a few minor machining marks are visible near the screw holes. Its not a big deal breaker because the screws cover up the marks and these flaws are expected at this price point. The anodization is also quite well and consistent, no blotchyness or streaking present. The Beveling is quite sharp and could use a smoother edges. The weight is impressive for its size, perfect for everyday carry. It comes out to 3ish or so lbs when fully built. BUILD Building the Tokyo60 was simple and took less than an hour to put together (considering you lubed your switches beforehand). You can’t go wrong with a hotswap PCB and makes for a great first custom keyboard. However, I recommend not switching out your switches more than 100 times (probably less) due to how Kailh hotswap sockets are made. They get looser overtime and eventually fail. With that said, I would love to see a solderable PCB option in the future. Pro-tips*

If you like a dampened sound - When installing the PCB to the integrated plate, i recommend sandwiching your PCB between thin fabric washers (uxcell 2mmx4mmx0.5mm) at the mounting points. These washers can be found on amazon for $6 (100pcs) and also can be used when mounting screw in stabilizers. I find that it dampens the sound a bit.
If you like a better feeling/sounding stabilized keys - I threw away the stabilizers that came with the kit, they were way too scratchy, even when lubed with Krytox 205g0. I recommend getting genuine GMK, Durock, or C3 stabilizers and using those instead.
Get the acrylic plate - It’s more for sound dampening. There is little to no room in the case to line the bottom plate with sorbothane or your favorite dampening material. Also, depending on the switches/stabilizers you use, lubed or un-lubed, the reverb is pretty bad without the acrylic plate.

*Milage will vary Programming with QMK & VIA: I hate programing keyboards with QMK. I decided to flash the Tokyo60 with VIA’s firmware hex file. VIA’s GUI interface is loads better than QMK.

Plug in your keyboard.
Download QMK Toolbox
Go to caniusevia.com to download VIA program & Tokyo60_VIA.hex firmware file
Open up QMK Toolbox, open up Tokyo60_VIA.hex
Select ‘atmega32u4’ for the microcontroller
Press the following keys to enter DFU Mode: L_SHIFT + R_SHIFT + FN + B
Your Tokyo60 should now be visible in QMK Toolbox.
Click FLASH

Once completed, you should now be able to use VIA to program your keyboard. Final Thoughts Despite all of the minor flaws the build quality is excellent and such a great value for money. I did not expect this to be perfect either, especially at this price point. It’s a keyboard that looks the part, doesn’t break the bank, and won’t cause me to cringe if i damage the case. There is definitely room for more improvement. For the next Tokyo60 v4, i would like to see a solderable PCB and better screw-in stabilizers. Non integrated brass/PC plate options would greatly improve typing experience and should come as an option. After owning a Tofu and HHKB Tofu, the Tokyo60 does everything better. Heck, I can see it stacking up to many GB cases in the $300-$400 range. If you’re on the fence about getting one, don’t hesitate, get one now!

Thanks for reading & happy building!

(Edited)

Recommends this product? Yes

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Sleepybeats

May 16, 2020

Absolutely! Glad I was able to help!

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THOCKYCAFE

Sep 1, 2023

SleepybeatsHi, u think that is still a good keeb in 2023? i wanna buy one, but im waiting for discounts!

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JnyJny

Aug 31, 2018

Verified Buyer

Plot Twist (and a happy ending!): It's been nearly two years with my Tokyo60s; one at home and the other at work. For the last couple of weeks I've experienced problems with my mouse being jittery but chalked it up to an old mouse showing it's age and replaced it. The jitteriness in the mouse did not improve with a new mouse. Today I noticed that my Tokyo60's USB connection was loose, and upon further inspection I discovered that the USB female port had become desoldered from the PCB! I am heartbroken! I could solder the big pads, but those four thin pads are beyond my soldering skills. Updates to follow. Update 1: 15 Apr 2020 After interacting with Mass (formerly Massdrop) customer services, I was given the opportunity to buy a replacement PCB (USB-C rev). I accepted their offer and am awaiting delivery of the new PCB. ¯\_(ツ)_/¯ Update 2: 1 May 2020 After some minor difficulties I have installed the new USB-C PCB board and have a working keyboard once again! The difficulties were entirely USB-C cable related, specifically the board would not function with a USB-C to USB-C cable. This apparently is a known issue in the discussion that I was not aware of. After ordering a USB-C to USB-A cable from Amazon I was able to successfully flash the new board with my preferred key map and get back to work. As an aside, using the USB-C to USB-A (male) cable with a USB-A (female) to USB-C cable worked on a USB-C equipped MacBook Pro. Thank you Massdrop Drop for helping me get back to my happy typing place! Update 3: 21 Jan 2021 (A Small Defection) One of my replacement Toyko60 USB-C PCBs developed an intermittent fault where the board would lose connection and go dead and require a unplug/plug cycle to restore function. I spent some time looking for an obvious physical defect, swapped cables, swapped host ports, swapped hosts, and reflashed the board. The board continued to go dead with increasing frequency. It was time for a new PCB. My first idea was to order another Tokyo60 PCB to replace it, however while googling I discovered the 1UP 60% Hotswap Tsangan Edition (1up60hte) PCB which claimed to support HHKB builds. The cost of the board was roughly comparable as was the feature set, so I ordered one to see if it would be a suitable replacement. The short story is yes, the 1up60hte board is a good fit for the Tokyo60 chassis. The board has through holes in all the right places for the top plate mounting screws, the USB-C connector position matches the case's port opening and all the board's hot swappable switch sockets match the top plate's switch openings. The board supports QMK and my board arrived flashed for the Tsangan layout. Flashing the board to a HHKB layout was relatively straightforward, the default config.qmk.fm HHKB layout was "empty" requiring me to assign all the keys. After that the board entered DFU mode when the bottom mounted reset switch was depressed and flashed successfully. My keyboard is back in action however my Tokyo60 purity is compromised. :) First Impressions I ordered two kits, Space Grey and Black, and both kits came beautifully packaged and provisioned with all the parts advertised. I could have benefited from some directions; stabilizers first, then mount the PCB on the top plate, install switches and key caps, and then finally put on the bottom plate. My kit came with 61 keyboard switches and I needed every one of them. This was my first experience with solder-free switch sockets and I had some difficulty with bending the switch legs if they were misaligned. The legs were easy to fix with a needle nose pliers, however I did manage to mess one switch up beyond easy repair. The cable that came with the kit is nice and fabric wrapped, however it is white in color when I would have preferred black if given a choice.

Above: super sweet packaging.

Above: keycaps, USB cable, stabilizers and screws, super clean printed circuit board in orange bubble wrap, adhesive feet and loosely assembled top and bottom plate.

Above: assembled Black keyboard with first season keycaps. I love the feel of this keyboard! Insanely stable compared to my KbdFans HHKB sandwich keyboard which has a great deal of flex in it. The Tokyo60 is a tank in comparison. No regrets whatsoever and would recommend it to anyone interested in a quality HHKB-style keyboard with MX switches. Three days later... I am delighted with this keyboard and the build quality of the units I received, but I was starting to notice some problems with the key mappings. No problem right? Change the firmware with QMK and drive on! Problem #1 The QMK configurator at https://config.qmk.fm/#/tokyo60/LAYOUT_60_hhkb doesn't have a default keyboard layout defined. Not a killer, just time consuming to click each key and press the corresponding key on the keyboard. Consequently discovered that right shift, right alt and right GUI were all mapped to their left counterparts. 1 May 2020: This is no longer a problem the configurator has the default keyboard layout and looks great! Use that link with confidence. Problem #2 After altering the key map to my liking, changing KC_ESC to KC_GESC and moving the media keys around, I downloaded the firmware to flash with QMK Toolbox. I had to search extensively to figure out how to put the keyboard into bootloader mode. I'll save you some trouble: the QMK docs say L_SHIFT+R_SHIFT+PAUSE. In the default key map, PAUSE is FN+p. If QMK Toolbox is running you should see "DFU device connected" when you successfully perform the key press. The PCB controller is a "atmega32u4", which I found defined in the Tokyo60 source for building the QMK firmware.

Above: Tokyo60 ready for flashing. After digging up that information, flashing the new firmware was quick and easy. Hopefully my experience will save others some trouble. Key Mapping Learnings 1. Add PAUSE somewhere in your key map so you can put it back into boot loader mode in the future. It's not the end of the world if you forget it, you'll just need to take the bottom plate off to access the hardware reset button (purple button, middle right-hand side of the PCB). 2. The function key in the QMK configurator stable of keys is labeled MO and needs a layer number, e.g. MO(1) 3. It's handy to have a second keyboard available when flashing a new firmware, but remember to switch to the flashed keyboard to avoid "frustration" when the new map doesn't work. Default Function Layer

Above: Tokyo60 default function layer This diagram was posted in discussion, but it might be easier to find here. Finally, I've written a short firmware flashing guide that can be found at: https://github.com/JnyJny/tokyo60_keymap/tree/master/firmware In addition to the guide the repo houses my current Tokyo60 keymap as well as visual keymaps. The Second Keyboard As mentioned at the beginning of the review, I purchased two keyboards. The second keyboard I left out the switches and keycaps, expecting to play with different switches and keycaps. I sourced some Kaihau Purple Pros and recycled some PBT keycaps donated by another HHKB-style keyboard. After using the Zealios 65g tactile switches, the Purple Pros felt dead and mushy to me in comparison. And the donated keycap set was missing a 7u spacebar. Things were ugly and bad, through no fault of Massdrop or Tokyo60. I ordered a 65-pack of more Zealios (1UP keyboards FTW!) and went about taking out the Kaihau switches when they arrived. The posts on the Kaihau switches were a little tight, so poking them out of the PCB was a little nerve wracking. After removing all the switches, I made my first and most costly mistake (in terms of time). I did not check to make sure that the stabilizers were still properly installed. After installing the new Zealios and testing the switches, I began putting on keycaps. I was almost done, putting on the last keycap; left shift. And it was sticking. Looking at the stabilizers, the bar had shifted when I took the board apart and it was not moving freely. And the only way to fix it was to remove the switches. All the switches. So after saying some words that I won't repeat here, I pulled all the switches from the board and fixed the left shift stabilizer. First things first, I installed the switches for all the stabilized keys and their keycaps. Tested that the switches were making contact and that the stabilizers were doing their job, stabilizing. Then started putting in switches a row at a time, testing the switches at the end of a row. Even though this is my fourth switch install, I still bend legs occasionally. When the switch legs get bent, it's no big deal to pull the switch and straighten the bent leg with a needle nose pliers. I ordered a PBT HHKB-style keycap set (with a 7u spacebar!) from YMDK via Amazon. It arrived surprisingly quick, less than two weeks. Thanks YMDK! I replaced the Fn keycap with a 'Code' from GMK 3RUN keycaps. I am happy with how the second keyboard turned out despite having taken somewhat longer to get it up to par with the "stock" configuration.

Above: Space Gray with YMDK keycaps and GMK 3Run Code keycap.

Above: Tokyo60 Space Gray with SA Green Screen (Amber), SA Control Code mods & PBT Orange 7u Spacebar I love these keyboards and I am a very satisfied customer. Thank you @tokyocoffeenerd and @YanboWu!

(Edited)

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tommytripp

Sep 23, 2018

JnyJnyBoth boards came out looking great, but I'm particularly jealous of that second one!

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hardstyle

Mar 3, 2021

JnyJnyHello JnyJny, Do you using VIA(https://caniusevia.com/) application? I would like to build with RGBLight animation. Do you have experience?

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Starius

703

Oct 1, 2018

Verified Buyer

I've waited to write this review until I've had a good amount of time to work with this keyboard - from assembly to configuring to daily usage. I have had a fair amount of time to do all that now, and even though I still feel like I'm just scratching the surface, I wanted to share my thoughts. And for future clarification, this review is based on the Round 1 Tokyo60 in Space Grey.

While I've had *decades* of mechanical keyboard experience, the Tokyo60 is my first enthusiast "kit" that I've put together. It's my first 60% keyboard layout. Other than the NovelKeys BigSwitch, it's my first time working with QMK firmware to customize a keyboard. The Tokyo60 is a great keyboard kit for someone to take many of these firsts I think, primarily for the fact that it features hot swap sockets - soldering is something that would keep many people away when just entering into this hobby I feel.

The quality of the kit I received is just as good as I could have hoped. Obviously, being my first kit, I don't have a lot to compare it to. But there were no quality control issues whatsoever. And it's true as others have mentioned, there's not much in the way of instructions. I feel that anyone who has had a lot of experience in computer hardware in general will be able to figure assembly out.

That being said, this being my first kit, I did make one mistake that took me a little while to track down. When inserting one of my switches, I inadvertently bent a pin instead of getting it into the socket. This took me awhile to realize when one of the keys wasn't working for me initially, but at least it is a easy fix and something one should always look out for when working with hot swap sockets I imagine.

All that being said, the process of putting in switches is very easy and satisfying. A little more tricky is removing the switches. It would have been nice if the kit came with a switch removal tool for this purpose. Many keycap sets come with inexpensive keycap pullers, it would be a nice extra of hotswap kits came with a inexpensive keyswitch puller. Although sometimes if you have a rather tight keycap, pulling it off will take the switch right off with it.
Now, this isn't directly solely at the Tokyo60, but as a relatively new person to modern enthusiast keyboard kits, I found QMK a bit daunting at first. With the help of some websites and a few youtube videos, I was able to get the hang of it.... but ideally, to make this market more appealing to the uninitiated, it would be nice if there were beginner guide videos on how to get started. Perhaps that's something Massdrop itself could put on their website. On the plus side, again, I feel the Tokyo60 is a great board to get started with QMK due to it's 60% form factor. It forces you to figure out and get used to the layers function relatively quickly to do all the things you're used to doing on a full sized keyboard.
I've been using SA F-22 and MT3 Dev/TTY keycaps on my Tokyo60 so far. But Canvas XDA is what I want on this guy!

Once you do get used to your layout and QMK configured key combinations, the Tokyo60 is a wonderful keyboard to type on. You can customize it easily with whatever switches you like, and can swap out your switches almost as easily as you can swap out keycaps. It also sits solidly and firmly on the desk - due to both weight and good rubber feet . Typing on mine, as I am as I writing this review, has been a absolute joy more and more as I get used to both this 60% layout and as they key combos I've created in QMK become second nature to me. The MT3 keycaps on Zealios switches has been giving me a very satisfying typing experience as of late and I find myself going out of my way to navigate more with the keyboard and not-as-much- with my mouse.
To Summarize, here are some of my final thoughts:
Pros: Easy to Assemble High Quality materials and design No soldering required Comes with a cloth covered USB cable (Though it is white, which may not be your ideal color choice.)
Cons: Assumes you know QMK Doesn't come with key switch puller Box Black switches (This is what I had chosen, long before it was known the stem issue was known. The kit arrived with these same early generation versions, which sadly I won't be using now. )
Tips: In QMK, on a layer create a key combo that will reset the board. This will save you from removing the backplate and hitting the physical button every time you want to make a change in your firmware. (And you're going to make changes as time goes on and different solutions come to you as you use it.) You're going to want to lower the risk of striping out the head of a screw by removing them as little as possible.
Conclusion: Overall, most of my critical issues don't really have to do with the Tokyo60 itself, which is why I'm not docking any stars for them. I feel like the Tokyo60 was designed for people who are "already in the know" in this community, and not for drawing new folks into this community - which is a shame! Because it's almost the perfect board to bring someone into this community - someone who is intrigued by the small form factor or who is even reminded of the old M0110 by it's layout. It's rock solid and it's assembly isn't intimidating. I feel it's only hindrance is not giving you that friendly nudge to get it going out of the gate. But once you do get through that gate, it's a absolute joy to type on.

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Starius

703

Oct 3, 2018

Yeah, that's what I've been using thanks to a youtube video I had found. I agree, I think it would be in everyone's best interests if Massdrop offered their own (easy to find) guide on the subject, since so many keyboard products would take advantage of that knowledge.

lews0r

Apr 4, 2020

Thank you for posting this!!

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Lireoec

Mar 20, 2020

Verified Buyer

Decent Kit But Wouldn't Recommend As First Board

Fortunately I didn't receive a dud board (thought I had a bad left 'Alt' but turns out I just bent the pin during the install). But I would recommend doing plenty of research before jumping into this board if you want to make full use of the layers and ensure that your installation process goes smoothly... A few things to keep in mind for those building this as their first kit (these points should be pinned):

After some diving, you can find the instructions buried here: http://tokyokeyboard.com/tokyo60-assembly-guide/ but they should really include a printed version of this (at least a small pocketbook or something on recycled paper).

You can use https://config.qmk.fm/#/tokyo60/LAYOUT_60_hhkb to configure your own layout, ensure you that you have the Left and Right Shift active on the second layer or the bootloader mode command won't work.

Download qmk_toolbox.exe here https://github.com/qmk/qmk_toolbox/releases/tag/0.0.16 and select "atmega32u4" as the microcontroller.

If all else fails, there's a purple button that puts the keyboard into bootloader mode once you have QMK Toolbox open.

Look up a guide on lubing your switches and stabilisers. You'll definitely want to lube and band-aid mod the included stabs.

Overall, it's not a terrible board as the case and the fit and finish is very solid. The layout takes a little while to get used to but I wouldn't say it's a steep learning curve if you're already used to TKL. I regret not buying the diffuser though (it's a nice option). I wouldn't recommend this as your first board unless you like digging for info and learning more about this sort of thing. I actually enjoyed hunting for information and learned a lot in the process but I get that not everyone wants to be doing that. Happy building!

(Edited)

Recommends this product? Yes

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abellp

Mar 20, 2020

Lireoechow fast did you get your board?

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Lireoec

Apr 8, 2020

abellpAbout two weeks. But this was US to Australia before Coronavirus crisis. Sorry for the late reply.

(Edited)

lunias

108

Feb 12, 2020

Verified Buyer

It should be said that I loved this keyboard enough to buy it again twice after V2. My Akira Red V2

The V2 was a great board. I've used it for a year and have no complaints. Now the V3... It's disappointing to note that Drop (formerly Massdrop) messed this one up pretty seriously. The boards were shipped without a working bootloader and many came without an HHKB layout mapped. Without a bootloader there is no way to flash the firmware and customize your keymap or enable any additional features provided by QMK. To add insult to injury, the provided screws were not long enough to secure the case-back with the acrylic diffuser in place. As of this review it's been 50 days since I received my boards. Drop still does not have an official fix for the bootloader. They've assured people that they won't be left with non-functioning boards, but their communication is so atrocious that it certainly felt / feels that way. @davidfriar saved the day with an easy to follow guide on how to put together your own ISP flasher solution. To anyone that cares to try: I highly recommend flashing your own bootloader and getting $50 back for your time and effort. It may look daunting, but I assure you that it's not very complicated. If you follow the guide then you should be fine. My Silver V3

My Gyoen Green V3

I hope they last forever because I'm having a hard time trusting Drop right now. If I get another keyboard in the future it will probably be something of undeniable quality like a: https://rama.works/m60-a It bums me out that the site that has positioned itself as THE place for custom keyboards and keycaps provides such a terrible customer experience. They need competition because I'll go anywhere else. Did you know that Drop owns GeekHack? https://geekhack.org/index.php?topic=96454.0 From the creator @tokyocoffeenerd: "Love it or hate it, the tokyo60 will be launching with Massdrop!" https://www.reddit.com/r/MechanicalKeyboards/comments/7us27h/tokyo60_x_massdrop/ Do creators have any other options? I strongly dislike the control that Drop is exerting over the mechanical keyboard community.

(Edited)

Recommends this product? No

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leegeenee

Mar 28, 2019

Verified Buyer

it's more bluish then i expected but overall everything is great

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YIDA

Jun 13, 2019

leegeeneeWhere to get a cable like that? Look so nice!!!

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erickong

7448

Mech Keys Moderator

Jun 14, 2019

YIDACheck out Zap cables

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Bepis

Mar 1, 2019

Verified Buyer

The "ink" color is nowhere near the amazing looking deep purple in the pictures. It is straight up solid blue. Absolutely not what I wanted. I don't even know how you mess that up...

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Moonwolf

Sep 18, 2018

Verified Buyer

Tokyo60 could been a great keyboard. Matter of fact, I really love the keyboard itself. Along with Matt3o keycaps and Zealio 65g, it's one of the best keyboards I've had. However, due to my experience with the support or none existence of it, I think 3 star is being generous.
Assembly It came with no assembly instruction. No 4x6 paper. No online instruction. It took me a couple wrong turns until I was able to put it together. In the discussion, I saw a few other members struggling, and I offered a brief instruction. Not a single word from neither the collaborator nor the producer for a next a few days. Even after I replied to the producer that he should have included the assembly instruction, neither of them took any action for another a few days. How hard was it to provide that the finally posted sticky post with the instruction? The delivery took more than 5 months. Both the assembly issue and my second issue below should all been addressed during that 5 months.
Layout Configuration This keyboard was sold as fully configurable. And, it's one of its selling points. I tried at least 4 hours using the GMK tools without a success. It's a joke! From the discussions I read, some people were successful with GMK tools and others had to use another tool. Just today, I read another member in the review section suggesting to try the hardware flash button instead (which I haven't tried it yet). Sure, those of you who been through this type of troubleshoot many times and even know how to code such a thing yourself will say - every keyboard is same it's not that easy and laugh. This is only my second time I tried to configure my keyboard layout. So, I'm a novice - and there is nothing wrong with it right? So, just stop saying nay words guys. My other experience was the first Massdrop made mechanical keyboard. It was a buggy hell, but at least the configurator worked for me. The GMK tools did not even have the default Tokyo60 layout - just because collaborator/producer did not upload it - which would have taken them 15 mins a top. It took me at least 40 mins to figure out what to do with non existent Fn key layout!! - which could been avoided if the default layout was available. I am not a computer science major, but I had a few programming classes. So, good luck if anyone wants to configure this keyboard. You may be able to pull it through in no time or stuck like me for hours and hours for nothing. This really is a joke! What's worst? What is either the collaborator or producer doing? They are totally silent the configuration issues. I know you put the like button on the positive things I've posted. What about the actual issues people need your support for?
Other Support Issue One of my switches split open in half when trying to re-cap. I contacted MD support and they forward it to a specialist - which I suppose is either the collaborator or producer. It's been more than a week. Not a single word. The support around this drop has been my worst experience with MD so far. Edit - shortly after I posted the review, I was contacted by MD offering a replacement unit.
I think 3 star balances out my love for the keyboard itself and the non-existent support I'm getting with this keyboard. After all, it is not configurable for me, which defeats the purpose I got this keyboard at the first place.

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Zuzechan

Sep 23, 2018

I don't think your individual experience and know-how regarding set-up supersedes the matter at hand: support. If a moderately experienced user/enthusiast is having difficultly getting off the ground then that means at least dozens of other customers are having trouble. Accountability is the heart of the issue in this review. You could argue that anyone who got in on this MassDrop is fully capable of researching the issue for him/herself. All the same, producers of drops should just as easily be ready to ensure the success of the drop that they're undoubtedly profiting from. Six hundred and sixty units multiplied by $230 is no small sum. Even factoring in production cost/overhead.