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A community member
Jan 17, 2019
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Just received my 2 cables that I ordered months ago and both of the USB-C ports do not work. They will not fit in any USB-C ports - including the MassdropALT keyboard and my brand new Macbook Pro. another defective USB-C cable from massdrop. I wish there was better QC on these cables because this is the 5th order I have had to send back for stupid reasons.
Jan 17, 2019
mansu
4
Jan 17, 2019
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same defect on my cable too but they don't have any replacement quantity refund or fix my self jesus..
Jan 17, 2019
A community member
Jan 17, 2019
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so are you able to fix it yourself? How so? Please tell me they are able to give you a refund on this. I have yet to hear back from Support.
Jan 17, 2019
mansu
4
Jan 17, 2019
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only 5 bucks partial refund if i choose to fix myself fixing is not that hard just peel off the tubing on type-c connector and desoldering and replace type-c
Jan 17, 2019
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