I put in a support ticket to see what is going on with this Drop. IT took Customer Support over a week and a half to respond, and when they did, they told me that everyone had received an email about the status. They suggested that if I had not received the email, that I check my "Junk" mail folder or "SPAM" folder. But since I run my own Enterprise Mail Server, I already check both multiple times per day. So it may have gone out, and then again probably did not.
Here is the email:
Jun 3, 2020 at 7 PM
Subject: Nextorch E51 EDC 1400 Lumen Flashlight -New 2019 Drop Update
Due to an unexpected delay, these orders may ship later than the original estimated ship date. Our apologies for any inconvenience. If we find that the drop is going to be delayed by more than 30 days, we will let you know.
If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button on your transactions page and our Community Support Team will be able to help cancel your order up until it is ready for shipment.
I have not yet received an update but the 30 days is fast approaching. I have also not seen the V2 being advertised or sold here in the States yet, even at NexTorch's own website. I believe NexTorch may be having problems with this product's deployment to the States.
It would be nice getting a V2, but not if there are problems. COVID may also be playing a factor in this product's availability.
But no matter what the problem is, there is no excuse for Drop's poor customer service on keeping their customers up to date on any Drop's status. This seems to be a recurring problem since MassDrop just became Drop. Maybe a change to half of the name indicated a move to half of the service. But no matter what I miss the good customer support of the past.
Good Luck to everyone.