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Bjorn
46
Jul 24, 2017
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So, I got these in the last drop and it turns out that the left earbud is blown. It starts to distort quite noticeably at higher volumes. How to proceed?
Jul 24, 2017
Jyri
816
Nuforce
Jul 26, 2017
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Hi Bjorn,
Terribly sorry to hear this. Are you located in the USA? If yes then please contact our Optoma support and we´ll arrange a replacement. You can call us or send us a form: https://www.optomausa.com/us/tech-support/contact-us-americas.aspx
- Jyri/NuForce
Jul 26, 2017
Bjorn
46
Jul 26, 2017
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Hi Jyri, thanks for your quick response :)
Unfortunately not located in the USA. Actually live in Iceland. Is it still possible to do figure something out?
Regards Bjorn
Jul 26, 2017
Jyri
816
Nuforce
Jul 28, 2017
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Hi Bjorn,
Yes of course. Please kindly contact Massdrop and they will help with the international shipping.
Jyri
Jul 28, 2017
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