Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
1. Any warranty with these? If yes, what are terms? And who warranty them- massdrop or manufacturer?
2. Much more discussion on this and yet there is more than double the orders for the Beyerdynamics T120. Curious why and how the two compare.
Thanks!
As for the warranty, they have a 1 year warranty from Ostry that can be extended by 3 months upon registration.
i will say these headphones are a great buy. no they are not the quality of $200 IEMs but great for everyday use for those audiophiles. the jack is nice and slim to fit all phone cases.
havent tried the over the ear, never been a fan of it but since people are bringing this up ill have to check this out.