Have you noticed the flaw in the Shift V2 case?
I recently decided to try adding screw-in stabs to my Shift V2. As this was my first time adding screw-ins, it took me about 45 minutes to get them on the PCB. The next hour was then spent unsuccessfully trying to get the PCB to sit nicely in the top of the case. I started unscrewing some of the stabs, trying to figure out which one was the problem. I did also manage to figure out that it's best practice to have the screws a little loose when you go to pop the PCB in the case. But that only worked for four of the five stabs. The fifth stab, the Num Enter stab, would sit properly. Once I got it narrowed down to that stab, I started looking at the case itself. That's when I found the problem. There is a little post that interferes with the screw-in stab's screw (pictures included; you can see the damage from the screw being mashed into the post). I assume this is a carryover from the V1 case, for which the included PCB did not have holes for board mounted stabs. So now the questions:...
May 26, 2024
Hi,
As per your policy, you are offering refunds for products that are "not-as-advertised"
Rama has marketed the programmable keyboard as "Fully open source": https://rama.works/#/m10-a/
This is not true.
They only use GitHub to publish the binary blobs (derivative of the source code), which prohibits users from contributing and discussing issues.
I am not requesting a refund yet, but I urge you to ask Rama to publish the actual source code on their github page: https://github.com/MachineIndustries/configurator
If this is not done within a few days, I'll be requesting a full refund under "not as advertised" option.
Thank you.
While we never originally promised in our advertising that the configurator and compiler would be open source, we figured we'd throw down the gauntlet and make it open when we're happy with it. The codebase is untidy right now and we're not happy with opening it up at the moment, we'll open-source it at our discretion when we have the time - we'll likely put it out there quite soon though :)