I preordered this the day it dropped. I’ve been waiting since to do a board build and lube/film some switches. Package showed up looked fine. Opened it to find the box inside all jacked up and busted as well as the lube station completely broken. Not sure why they chose to ship a box that looked like that without making sure the actual product was not broken first. To say the least not very impressed and feel like kbdfans has a new customer.
ThokTalkHi there,
We are more than happy to handle immediate replacement through our own customer service ticket system here: https://spaceholdings.net/pages/contact-us
We shipped the blue boxes to Drop's fulfillment center in an unscathed state, they are then put into larger master boxes and fulfilled by their third-party fulfillment team.
Please let me know if there's anything else we can do for you!