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Ashantti
0
Dec 9, 2019
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What was advertised the "Secret Garden III" is not what I received this vendor sent me the "Secret Garden I" this product[Secret Garden I] is 4 star. Buyer beware of this vendor !!!! I will bring this to the attention via email to "Drop" Do not buy from this vendor and expect what you pay for!!!
Dec 9, 2019
phoenixsong
1111
Dec 24, 2019
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I highly doubt it. Have purchased many a product from them before, and though there were instances of the wrong product being advertised, they did clarify it before shipping them out and give the option of a full refund, partial refund or extra monetary voucher for future use. I am aware that service quality might have deteriorated over the past few years, but still... It is highly unlikely that they'll suddenly decide to be a swindling company with the change in their name. I have nothing against you, but there is a possibility you accidentally selected the wrong option upon ordering (or they might have shipped the wrong product, by accident). Let's wait for the Massdrop/Drop staff to get back, and in the meantime maybe post a screenshot of your order history here so we can go through it together? PS: Just checked, they advise users to contact them through their support form, which can be found here https://drop.com/support for prompter replies as compared to email
(Edited)
Dec 24, 2019
Ashantti
0
Dec 30, 2019
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I know the difference between the number 1 and the number 3, when the unit that arrived had the number 1 on the box and inside the unit did not have the [3]three adjustable slyers on the housing. Do not tell me what I expected and what I am holding in my hand!
Dec 30, 2019
phoenixsong
1111
Dec 30, 2019
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Ah, how unfortunate. It seems like you missed the point.
Dec 30, 2019
phoenixsong
1111
Dec 30, 2019
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In the meantime, may I suggest (NOT an "instruction") that you do some breathing exercises to activate your cerebral cortex. Also, if you're interested, read up on mindfulness :)
(Edited)
Dec 30, 2019
phoenixsong
1111
Dec 30, 2019
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Besides, if people have their doubts, they are perfectly justified in doing so until you prove things otherwise- the world doesn't revolve around yourself. Can you?
Dec 30, 2019
phoenixsong
1111
Dec 30, 2019
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But hey, since you feel that strongly about it, here's due praise for being able to differentiate between the numbers 1 and 3 :p
Dec 30, 2019
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