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Ancipital
23
Jan 18, 2017
Great stuff! Please dump DHL for international stuff, too.
Shipping 6xx to the UK, they handed off to Yodel- who lost the package for over a week, and needed lots of yelling to actually look for it, once I worked out where it was. Yodel also printed out a new address label, stuck it over the existing one- but minus the company name! There are a load of companies on the same campus- it was only a brilliant receptionist doing detective work that meant that I eventually got the package.
Yodel are the worst couriers, famous for it. If DHL is using them for your UK deliveries, either it has to go, or UKers have to wean themselves off Massdrop.
Very impressed that you're listening, BTW. Keep it up!
TajSilverSurfer
1
Jan 18, 2017
AncipitalI will second the ditching of DHL for international, not great for this Australian anyway.
demize
157
Jan 19, 2017
AncipitalI like DHL for shipments to Canada when USPS isn't an option—they've generally been the best to deal with for me. DHL Global Mail, on the other hand, is the worst of both worlds: guaranteed customs charges because it's being brokered by DHL, and the added hassle of. Having to go to the post office to pay the charges rather than the ability to prepay or even know how much to leave at my mailbox so it can be paid for.
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