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HoffmanMyster
Introducing Elgato Neo
Our good friends over at Elgato (also part of the Corsair family) are launching a new product line today, Elgato Neo. We thought these would be a great fit for the Drop community, considering the attention to both function and form. We're very excited to be able to host this suite of creative-focused products on Drop.com. To celebrate the occasion, we're hosting a launch event of our own with daily coupon codes and a giveaway at the end! Head on over to the event page if you haven't already to check it out. All Elgato Neo products can be found on the event page linked above, or on their individual pages below—note that any Elgato Neo products purchased through Drop will get 10% back through Drop Rewards: ▪️ Elgato Stream Deck Neo ▪️ Elgato Game Capture Neo ▪️ Elgato Key Light Neo ▪️ Elgato Wave Neo Be sure to join the giveaway on the event page! (Direct link to giveaway) What coupon have you rolled so far? And as always, our usual reminders: ▪️ Drop Keyboard Club—see...
Apr 18, 2024
mauringhio
How do I stop renewal of keyboard club?
Hi there, I've been a member of the keyboard club for the past year, I'm afraid that in the next 24h the Keyboard Club will renew automatically. I have checked on my profile but couldn't find anywhere a way to stop it. Did i miss it ? Will it renew automatically ? TIA Mauringhio
Mar 20, 2024
silpeamak
I miss Massdrop
Is it just me or was this place much better when it was Massdrop? Instead of expensive collaborations, it was all about finding good deals that got better with more participation. Anyone know if this place will ever revert to those times or if there are any other sites that might be doing what this site stopped doing?
Feb 16, 2024
prizzydrizzy
Do products in the same order ship together if they have different shipping estimates?
I bought an order that consisted of products that were ready to ship on Feb 13 and March 29. Will they ship all together on March 29 or will they be split and the orders that are ready to ship earlier ship on Feb 13?
Feb 11, 2024
Anotherguy987
Anybody know how much we have to pay in Europe when buying stuff from Drop?
I'd like to buy the Sennheiser 6xx but I have no idea how much is going to be after adding delivery and custom fees. Does anyone know? I live in Spain.
Feb 1, 2024
spinozadin
USB-C Port glitchy AF on my Drop SHIFT, arrrrgh help
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts? (I've also changed the cable, please ppl)
Jan 9, 2024
spinozadin
Problems with USB-C Port on Drop CTL
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts?
Jan 9, 2024
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My NuForce earphones still hasn't arrived and yet it says it'll be delivered 01/12 on Asendia's tracking site. I'm now fearing that the other thing that I've ordered from MD might share the same fate.
I already contacted MD support twice without any replies from a few days back. Hope you guys could be able to address these issues.
I feel you. Stuff like this really makes the customer unhappy. Massdrop is going to lose a dedicated 3-year customer soon if this continues. They really need customer support. I don't know what happened, when I had an issue a couple of years the support was immediate and fantastic. Growing pains?
Either way, they need a dedicated support team. Or if they have one, they need to get their act together. You are a large company now, with lots of people counting on your team to provide some kind of customer support.
If this is the kind of support we can expect to receive in the future, I'm going to stop telling acquaintances about Massdrop, and use an alternative service.