I've bought several keysets from here, and a lot of items in all. And I get so many, that I don't have the time to immediately put things together. But I just received a message from massdrop that makes me start to think about that policy. I purchased overcast to put on my redscarf. And I just put it together. Everything went well, except for when I put the keycaps on. It was missing a 7 key, so I contacted support. And was told that there was a two week (!) window for reporting problems. Considering i have jukebox and lightcycle sitting here currently unopened, I'm a little concerned, especially as that seems a very narrow window. Is that stated anywhere that anyone knows of? I basically have a useless set of keys that I paid over $100 for at this point.
Any thoughts on this?