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HoffmanMyster
Introducing Elgato Neo
Our good friends over at Elgato (also part of the Corsair family) are launching a new product line today, Elgato Neo. We thought these would be a great fit for the Drop community, considering the attention to both function and form. We're very excited to be able to host this suite of creative-focused products on Drop.com. To celebrate the occasion, we're hosting a launch event of our own with daily coupon codes and a giveaway at the end! Head on over to the event page if you haven't already to check it out. All Elgato Neo products can be found on the event page linked above, or on their individual pages below—note that any Elgato Neo products purchased through Drop will get 10% back through Drop Rewards: ▪️ Elgato Stream Deck Neo ▪️ Elgato Game Capture Neo ▪️ Elgato Key Light Neo ▪️ Elgato Wave Neo Be sure to join the giveaway on the event page! (Direct link to giveaway) What coupon have you rolled so far? And as always, our usual reminders: ▪️ Drop Keyboard Club—see...
Apr 18, 2024
mauringhio
How do I stop renewal of keyboard club?
Hi there, I've been a member of the keyboard club for the past year, I'm afraid that in the next 24h the Keyboard Club will renew automatically. I have checked on my profile but couldn't find anywhere a way to stop it. Did i miss it ? Will it renew automatically ? TIA Mauringhio
Mar 20, 2024
silpeamak
I miss Massdrop
Is it just me or was this place much better when it was Massdrop? Instead of expensive collaborations, it was all about finding good deals that got better with more participation. Anyone know if this place will ever revert to those times or if there are any other sites that might be doing what this site stopped doing?
Feb 16, 2024
prizzydrizzy
Do products in the same order ship together if they have different shipping estimates?
I bought an order that consisted of products that were ready to ship on Feb 13 and March 29. Will they ship all together on March 29 or will they be split and the orders that are ready to ship earlier ship on Feb 13?
Feb 11, 2024
Anotherguy987
Anybody know how much we have to pay in Europe when buying stuff from Drop?
I'd like to buy the Sennheiser 6xx but I have no idea how much is going to be after adding delivery and custom fees. Does anyone know? I live in Spain.
Feb 1, 2024
spinozadin
USB-C Port glitchy AF on my Drop SHIFT, arrrrgh help
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts? (I've also changed the cable, please ppl)
Jan 9, 2024
spinozadin
Problems with USB-C Port on Drop CTL
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts?
Jan 9, 2024
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I have a couple of proposals on how you could fix this: 1. Increase the amount of time to fix payment issues to 72 hours. Pros: Probably easy to implement in your website (or I'd hope so) Cons: Potentially increases lag time between drop completion and ship date while orders are finalized.
2. Warn paypal users at checkout Pros: Probably still pretty easy to implement, no increase in lag time Cons: Could easily be missed by users
3. Warn paypal users when editing orders Pros: Probably still pretty easy to implement, no increase in lag time Cons: Users may not want to deal with it to increase their orders, leading to fewer upsales
3. Remove the ability for paypal users to edit orders, and direct them to cancel and re-place Pros: Makes the problem I encountered go away, ensures easier payment processing and limits the need to re-run processing Cons: Higher barrier for customers wanting to edit orders, possibly leading to fewer edits.
4. Force paypal users to re-authorize paypal after editing an order every time. Pros: Allows editing orders by paypal users who want to increase their sale, Fewer problems with payment processing Cons: Users might not want to go through the hassle of re-authorizing
I'm sure there are more ideas options out there. I feel pretty annoyed and burned by this. Especially because y'all have acknowledged that this is a common payment issue - https://helpdesk.massdrop.com/hc/en-us/articles/217581118-Common-reasons-for-payment-error-and-how-to-resolve-it. I also know for a fact that if this already existed I would have paid massdrop more money than I have now. This isn't the fault of someone using paypal, this is you all not having your ducks in a row.
I'm pretty sure this won't be that hard to fix. I'd love to have given you all of the money I didn't!