Having Issues With Lack of Support From Customer Service and Missing Item
Hello everyone, I am here because I do not know what else I can do at this point. For a little background, I purchased a headset back when Drop had their competing Amazon Prime Day sale. It was my first purchase ever from this company but I saw a good deal mentioned by a YouTuber and made the jump to purchase on sale. The product was definitely not cheap ($419) but in comparison to the cost before sale ($529), I thought it would be worth it. Fast forward a few days, I get a notification that shipment from carrier (UPS) would be delayed. I did not think much of it but followed up with it and update stated delivery scheduled to Friday, two days later than what was originally scheduled. Friday comes but no package. What's more concerning is that when I checked my email, Drop sent me something saying it was delivered Thursday. Apparently, the carrier changed from UPS to USPS without any explanation or notification as to why. Concerned, I asked my neighbors and leasing office if anything...
Jul 30, 2022
Introducing the ERX Over the years, the ER Series and the EVO Series have earned thousands of fans. But what about listeners who like the in-concha form factor of the latter, but prefer the sound of a single-balanced armature design of the former? This brings us to the ERX. The ERX is designed to bridge the gap between the popular ER4XR and the EVO. The sound is truly a blend of both products, bringing the coherence and purity of the ER4XR, while utilizing the form factor of the EVO and all the associated benefits and build quality. Stay tuned for more updates in a few days.