Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Introducing the ERX Over the years, the ER Series and the EVO Series have earned thousands of fans. But what about listeners who like the in-concha form factor of the latter, but prefer the sound of a single-balanced armature design of the former? This brings us to the ERX. The ERX is designed to bridge the gap between the popular ER4XR and the EVO. The sound is truly a blend of both products, bringing the coherence and purity of the ER4XR, while utilizing the form factor of the EVO and all the associated benefits and build quality. Stay tuned for more updates in a few days.