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Does Drop or Hifiman have a repair service?

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I have some Hifiman headphones (HE-X4) that no longer work on one side. Is it possible to order a replacement side (if it is self servicable) or send them in for repair?
(Edited)
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mtimpson
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If you're under warranty, you can get a replacement. Contact Drop and HiFiMAN. Though, make sure that: Are you plugging the cable in all the way? Are you connecting them to a proper amplifier? Is the cable broken?
ityforget
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Oct 17, 2023
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