Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 2 conversations about:
ltopper
1113
May 9, 2017
bookmark_border
Jude00
15
May 9, 2017
bookmark_border
ltopperI am pleased to hear this, obviously, Louis. Your explanation makes perfect sense; y'all's emails to me currently repeat drops in the community I happened to buy the most from so far to the exclusion of other subscribed communities.
To be honest, I'd still rather have the option to switch an extremely straightforward algorithm to send each drop exactly once, but the changes you've outlined would go a long way.
To be honest, I'd still rather have the option to switch an extremely straightforward algorithm to send each drop exactly once, but the changes you've outlined would go a long way.
ltopper
1113
May 9, 2017
bookmark_border
Jude00Totally hear that point. It requires a deeper level of personalization to accomplish that as many members only open their email 1x / week and ideally it contains many of the relevant products which are currently live.
We will certainly look into forking the algorithm for heavily engaged members vs. casual engagement to see if there are improvements to be made where we can balance the needs of both styles of interaction.
We will certainly look into forking the algorithm for heavily engaged members vs. casual engagement to see if there are improvements to be made where we can balance the needs of both styles of interaction.
Trending Posts in Drop Hub
HoffmanMyster
Introducing Elgato Neo
Our good friends over at Elgato (also part of the Corsair family) are launching a new product line today, Elgato Neo. We thought these would be a great fit for the Drop community, considering the attention to both function and form. We're very excited to be able to host this suite of creative-focused products on Drop.com. To celebrate the occasion, we're hosting a launch event of our own with daily coupon codes and a giveaway at the end! Head on over to the event page if you haven't already to check it out. All Elgato Neo products can be found on the event page linked above, or on their individual pages below—note that any Elgato Neo products purchased through Drop will get 10% back through Drop Rewards: ▪️ Elgato Stream Deck Neo ▪️ Elgato Game Capture Neo ▪️ Elgato Key Light Neo ▪️ Elgato Wave Neo Be sure to join the giveaway on the event page! (Direct link to giveaway) What coupon have you rolled so far? And as always, our usual reminders: ▪️ Drop Keyboard Club—see...
Apr 18, 2024
mauringhio
How do I stop renewal of keyboard club?
Hi there, I've been a member of the keyboard club for the past year, I'm afraid that in the next 24h the Keyboard Club will renew automatically. I have checked on my profile but couldn't find anywhere a way to stop it. Did i miss it ? Will it renew automatically ? TIA Mauringhio
Mar 20, 2024
silpeamak
I miss Massdrop
Is it just me or was this place much better when it was Massdrop? Instead of expensive collaborations, it was all about finding good deals that got better with more participation. Anyone know if this place will ever revert to those times or if there are any other sites that might be doing what this site stopped doing?
Feb 16, 2024
prizzydrizzy
Do products in the same order ship together if they have different shipping estimates?
I bought an order that consisted of products that were ready to ship on Feb 13 and March 29. Will they ship all together on March 29 or will they be split and the orders that are ready to ship earlier ship on Feb 13?
Feb 11, 2024
Anotherguy987
Anybody know how much we have to pay in Europe when buying stuff from Drop?
I'd like to buy the Sennheiser 6xx but I have no idea how much is going to be after adding delivery and custom fees. Does anyone know? I live in Spain.
Feb 1, 2024
spinozadin
USB-C Port glitchy AF on my Drop SHIFT, arrrrgh help
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts? (I've also changed the cable, please ppl)
Jan 9, 2024
spinozadin
Problems with USB-C Port on Drop CTL
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts?
Jan 9, 2024
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop
We recently discovered an issue in the algorithm which generates the emails which didn't prioritize drops that were launching that day in communities you were interested in but perhaps at a lower percentage of interest (based on interaction) than other communities.
As an example, if you were heavily interested in Watches (based on pageviews, purchases, etc..) and then also had subscribed to 13 other communities, we would first try to fill a quota of products based on your interest in Watches, which means you may get 5 products from Watches, which may then bump out a few products of say the 13th community you're subscribed to which could have been newer.
We have a fix coming out for this specific problem in the next couple of weeks and I appreciate your feedback as well as your patience.
In terms of the algorithm, we will also be working on: - Increasing personalization to reduce staleness based on whether or not you've already viewed a drop (to your note above) - Improving the signal inputs which dictate which communities we think you may be interested in - Potentially increasing the number of products that are sent (yes @JessOpals we will be careful to ensure it doesn't get overwhelming, and sustain a tenant of freshness & relevance)
Please feel free to reach out to me with email suggestions via this thread whenever you like.