Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Readying the impression putty:
I wanna take a moment to thank Kathy for making everyone feel at ease and coming all the way to our office to hang out for awhile. Kathy is an amazing woman who has accomplished so much. Take a moment to read her profile piece if you haven't already (https://www.massdrop.com/talk/56/music-profile-kathy-peck-the-h-e-a-r-organization). What was your experience like when you got your first impressions made? If you haven't had them made yet is there anything holding you back (besides financial reasons)?
-Mike