Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
https://www.amazon.com/Sennheiser-GAME-ONE-Gaming-Headset/dp/B00KK8ZLEC/ref=sr_1_3?keywords=senheiser+gaming+headset&qid=1558890892&s=gateway&sr=8-3 I paid extra for shipping to be expedited. Turns out it's not an exclusive product. Not only can I buy it on Amazon for less, but I could have gotten it delivered with Prime shipping and had all of my components on the same day.