Why does Drop think it's ok to not honor warranty claims?
Bought the PC38X in Dec 2021. Stated on the item - and still on the product page - that they have a 2 year warranty. For the last 2 weeks the balance is not working anymore, and the sound ends up in just the R side or L side of both. It especially happens when I adjust the volume knob. I tried different cables and devices, same problem. The Drop rep so far has tried to lie to me several times, saying that: 1) I should try things I already mentioned I tried (they never read my first e-mail carefully) 2) That they're not in warranty anymore (bold lie, as per the website, and they confirmed the order date is within 2 years) 3) That they're in warranty, but no stock is available, so would I accept a $20 Drop credit instead (again a bold lie, they're available and IN STOCK on the website) Why does Drop think it's ok to blatantly not honour warranty on a defective product, and why is it ok to make-up random excuses every step of the way?
Nov 28, 2023
TLDR; What is the best amp/dac for Sennheiser Game One headsets. I'm into gaming (FPS) as well as looking for good quality for music. I prefer to keep it in the $100-$300 range, and I am looking at alternatives to the Sennheiser GSX 1000. I would like to be able to hook up 5.1 speakers as well, but I understand if it is not possible. The one other concern I had is; would there be any complications hooking up the dac/amp and audio interface for a microphone at the same time? (I think they're different connections, but I'm not positive.)
My Intentions - I used to be into making YouTube videos, and would like to rejoin that scene as well as get into streaming on Twitch. In order to do that, I would like the best set up for my viewers (microphone/interface), as well as a quality audio set up for competitive gameplay.
I will use them primarily for FPS gaming. I like being able to hear where my enemies are without seeing them. The biggest games being PUBG, and Overwatch for now. I will also listen to music as well, but that isn't quite as important.
My future equipment -
- Microphone - (Don't have one, but looking at the Shure SM7B, as well as an Audio Technica.)
- Audio Interface - (Don't have one, but looking at the Focusrite Scarlett 2.2)
- Amp/DAC - Looking for suggestions or any better options. I am currently looking at the Sennheiser GSX 1000; Little Dot MKII (Recommended by a friend, but I don't know if I really want to step into the realm of tubes); Grace Design M900 (Just a bit higher than I want to go)
My current equipment/software -