Work around for firmware/configuration update error "command not recognized"
I spent more than an hour attempting to update my Drop Shift keyboard. I'm not sure what has changed, but I was not able to do it entirely from the Drop website as I had previously done. I have most of the keys configured how I would like, but the default LED function was a very bright, distracting, rainbow wave going across the keyboard. Every time I turned the computer on I had to manually adjust the lights how I liked. Using the online version or the locally installed app, you first have to install the QMK XAP interface. You then have to flash your already configured firmware file, which can be done on the Drop website. If you are logged in your last configuration is saved under your account and you can alter what you like, so you don't have to start from scratch. So, following the instructions I selected the appropriate board, entered bootloader mode, but when attempting to flash the file, I would get an error that the C:/Users/Mike C..... command is not recognized...
Oct 18, 2024
Is there a way you can filter for messages from the sender instead - info@i.massdrop.com ?
The subject lines last week were just fine, but they changed Thursday or Friday.
Please just change them back! All that's needed is each subject line to begin with "Massdrop New Products" and then all you want.
What if you tried creating a filter which uses the sender info@i.massdrop.com AND includes the words "new drops from the" see the example here:
just start each subject line with same 2-3 words (like it used to be) and problem solved. And you can then even sort by subject!
it wasn’t broken, so why change it to make it worse?
Are you open to trying to setup the other filter?
Here's an older subject line:
Hi Fearlessleader! Announcing New Products: AKG K181 DJ UE Reference Class Headphones, Massdrop x AKG K7XX Audiophile Headphones, SMSL M6 DAC/Amp
and here's the new one
Advanced Sound Alpha Planar Headphones, NuForce uDAC-3 DAC/Amp Combo, Just Mobile HeadStand Avant and more...
You'll notice that the older one DID have the names of new drops listed --- and just began with something that was (a) sortable and (b) filterable.
i.e. The new way is NOT better, even for you. It is ONLY worse for us.
You're totally right - many people do have image blockers turned on, which definitely can make it so that the signal we read in the ab test could have been inaccurate.
The test also indicated that retention and visit days to the massdrop site increased in the group with the new subject line.
I wish everyone looked for the subject line the same way you do and was as remarkably dedicated as you are to the experience and improving it for yourself and others. Sadly, according to the data the majority of people prefer (as measured by increased retention) the new subject line and thus we've kept it.
I agree that the new subject line does not afford for easy sorting. And with that, I've asked engineering to set you up with the old subject line since we still have the code. Let me know if everything is back to normal tomorrow!
All the best, Louis