Why does Drop think it's ok to not honor warranty claims?
Bought the PC38X in Dec 2021. Stated on the item - and still on the product page - that they have a 2 year warranty. For the last 2 weeks the balance is not working anymore, and the sound ends up in just the R side or L side of both. It especially happens when I adjust the volume knob. I tried different cables and devices, same problem. The Drop rep so far has tried to lie to me several times, saying that: 1) I should try things I already mentioned I tried (they never read my first e-mail carefully) 2) That they're not in warranty anymore (bold lie, as per the website, and they confirmed the order date is within 2 years) 3) That they're in warranty, but no stock is available, so would I accept a $20 Drop credit instead (again a bold lie, they're available and IN STOCK on the website) Why does Drop think it's ok to blatantly not honour warranty on a defective product, and why is it ok to make-up random excuses every step of the way?
Nov 28, 2023
With my pair of Isine 10's on the way, I have been looking at sticking with Audeze for my next headphones. I really like everything I am seeing in regards to the LCD2 Classic. I was in between them and MrSpeaker Aeon open backs. Yet I am a bass lover, so I think Audeze would be a better choice.
The problem I foresee... I have a small head. I wear the smallest fitted hat they make, which isnt sold pretty much everywhere. I have a pair of Sony WH-1000XM2 and they are even a tad bit big. So as everyone knows the LCD2 Classic isnt a small set of cans by any means. I am not too worried about the weight too much as long as they can fit. Has anyone had any issues with the fitting if you dont have a large head?