I checked my order 6 days after because I received a reminder the Etymotic ER2XR Drop was ending, and I had better hurry to not miss it. What?? So, I logged in and saw the order was not found in their system. Also, I had not received email updates of the order. I sent my concerns to them through their system and 7 days later have not received a response. Several more logins/emails later and no response. If you are following this, I sent my money and no one at Drop sees my order. Now what??