Another bizarre shipping experience
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Overall I've been satisfied with the shipping experience at Drop, though I've had a couple of very strange ones that result in long delays or odd package routes. So here is the latest. This one is for a pocket knife, bound for my home near Cincinnati, OH. Apparently it started in Panama, then flew to Indianapolis (about an 1hr30min west of my location), then to Grove City (essentially Columbus - about 1hr15min northeast), then it flew to California, then flew back to Cincinnati, and now (theoretically) is at the correct shipping depot. I don't know if this is a Drop phenomena (possibly incorrect shipping informatio?) or a FedEx thing, but it's the second time it's happened. Last time the journey took over a month, so maybe they're improving? ;-)
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NickVL
62
Oct 7, 2020
Drop needs to stop using Smartpost. It is complete and utter garbage. Paying for the experience of 3 week shipping (yes, just the shipping took 3 weeks) is unconscionable in this day and age. Why don't they use USPS for small items? I will NOT buy anything from Drop again so long as they use Smartpost. The 'deals' aren't that good.
(Edited)
Elojib
0
Sep 29, 2020
FedEx has been an absolute mess the last couple of months - I’m blessed with our company using them for shipping. An order for an account in NYC showed up on tracking in Vancouver, BC... our warehouse is in Chicago :/