Support not replying
more_vert
I had mistakenly bought a Drop + Matt3o MT3 Susuwatari Custom Keycap Set and i file a ticket to the support to cancel the order(unable cancel at transaction as it status is already reserved for shipment). But there isn't any reply after that, can anyone help?
(Edited)
thumb_upKam'Ron Smith
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Hi @EdmundChuah ! I looked into your ticket and see that a member was able to assist you with your issue. Thanks!
teddyp
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Jan 14, 2021
they arent responding to me either
Hi @teddyp ! Thanks for the flag - I looked into your ticket and see that you are being assisted by someone on our team. If you have any questions or concerns, please redirect them to the ticket.