Work around for firmware/configuration update error "command not recognized"
I spent more than an hour attempting to update my Drop Shift keyboard. I'm not sure what has changed, but I was not able to do it entirely from the Drop website as I had previously done. I have most of the keys configured how I would like, but the default LED function was a very bright, distracting, rainbow wave going across the keyboard. Every time I turned the computer on I had to manually adjust the lights how I liked. Using the online version or the locally installed app, you first have to install the QMK XAP interface. You then have to flash your already configured firmware file, which can be done on the Drop website. If you are logged in your last configuration is saved under your account and you can alter what you like, so you don't have to start from scratch. So, following the instructions I selected the appropriate board, entered bootloader mode, but when attempting to flash the file, I would get an error that the C:/Users/Mike C..... command is not recognized...
Oct 18, 2024
http://www.lg.com/us/support-product/lg-31MU97C-B
I don't know what to think about this. The only quality control issue I ever had with a Massdrop purchase, I got in contact directly with the maker and had it handled in a matter of a day.
In any case, my point was not the failure of MD on this particular drop but that this sort of lies due to omission, duplicity or plain lack of information on part of MD happens very frequently on many drops. I already had experience on another drop where I thought there was some warranty and yet MD support said there's none. MD apparently makes deals with unofficial vendors who do not provide any warranty, like grey market items, and then claims that there's one like in this case. retracting statements afterwards.
Basically, I lost all and any trust in the MD as a internet store. Sure, they posit themselves as a community but that's not the way they behave.