Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
- Tried enabling aptX codec then AAC codec in Bluetooth Explorer, a developer tool for Macs, which some people claim helps performance, but it didn't help.
- Tried using a cheap $20 earbuds / AirPods ripoffs. It didn't have the same issue and played even short, intermittent sounds like notifications fine.
- Tried using Bootcamp to use Windows. The audio was clipping like crazy, even during sustained audio playback, and was unusable.
- Tried using Bootcamp with the cheap earsbuds. It also had extremely bad clipping. I think the Bluetooth stack for w/e chipset Apple uses must just have horrible drivers in Windows?
- Tried pairing with my iPhone and iPad. If I go to the Sounds preferences and play some of the demo sound effects for things like text message notifications, it's badly clipped off too.
- Tried pairing the cheap earbuds with my iPhone and iPad. There are no audio issues, and every playing back short clips like notification sounds work fine with no clipping.
- Factory reset the headphones multiple times. Reset to original firmware. No improvement.
Any ideas? My only other option before returning these headphones is to visit Best Buy and see how they sound paired to other non-Apple machines. And to state the obvious, yes, I did try both wired (3.5mm and USB-C) and those sound fine with the same headphones. Thanks