Issues always can happen, but it’s good to get actual data on failure rates... we online consumers tend to focus on the negative in our reviews and reading reviews, because of many things including how we are risk averse. I always appreciate manufacture correspondence, even if I don’t always agree it does add info and perspective.
Forgive me for being an armchair commenter (I took delivery from another chair brand on Massdrop, had a decent experience), but would someone purchasing through this drop have valid Arozzi warranty, as a second level of assurance against defects?
The blue chair in this Drop looks beautiful! What kind of cloth is it, like some kind of alcantara or synthetic suede?