Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
From what has been communicated to MD customers, the vendor has been the obstacle that has significantly delayed delivery of the product (that by my estimate, we paid collectively over $25,000 for). It seems prudent that MD would have a protocol in place that not only would give the vendor incentive to meet its deadline, but would also provide your own customers relief.
For example, in this situation, the vendor should have been obligated to its deadline and if they didn't meet it then they give up some percentage of the purchase price, which then flows back to the MD customers as a discount. Please pass this idea on to leadership.
Since it doesn't appear there is anything like that in place, I nonetheless request, on behalf of the 59 other MD customers, that MD provide us a discount on this drop, or some other sufficient recourse to compensate for the fact that we parted with $400 at the end of APRIL and won't see the product until at least the end of JUNE -- over a month after expected.
Thank you.