Cozoy Astrapi
Cozoy Astrapi
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Danny_Liu
1103
Mar 23, 2015
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Heyo,
I wanted to shed some additional light on the abrupt closure. We were given the product by an authorized Asian distributor who OKed the drop, but on the first day the product was live I was made aware that the timing conflicted with the official U.S. distributor.
They've invested a significant amount of effort in bringing the product overseas to offer it to North America, and I didn't feel it was right to jump in and reap the benefits. Refunds should be processing for all members who joined the drop before it closed. Sorry for any inconvenience this may have caused.
Mar 23, 2015
Danny_Liu
1103
Mar 23, 2015
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Heyo.
Good question. There was also a significant risk of orders not being fulfilled due to the conflict. The period between the drop end date and my previous post was me talking to the manufacturer/distributor to see if we could still deliver the units to the members who originally joined the drop. Unfortunately, the answer was no.
It sucks having a drop canceled. It would suck more if we let the drop run, had hundreds of members join, then have it turn out that we're unable to deliver. It was my call to nip this one in the bud before it potentially came to that point. If you have any additional questions, I'll try to answer the best I can.
Mar 23, 2015
Anzial
1379
Mar 23, 2015
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Oh, ok, that makes more sense :)
Mar 23, 2015
Alycaea
0
Mar 23, 2015
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What's the status on this? Didn't even get a notification that this was cancelled - just found out by visiting comments here, charge is still on my credit card
Mar 23, 2015
nat.ken.cole
72
Mar 20, 2015
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For the others who joined this drop: I received a reply from Massdrop support today, saying they have processed my credit card refund.
Mar 20, 2015
Anzial
1379
Mar 21, 2015
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At your request? Or is there some problem with the drop?
Mar 21, 2015
nat.ken.cole
72
Mar 23, 2015
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It was at my request, but I made it aware that I wasn't the only one who had been charged for a canceled drop. Not sure how effective that was for others, though.
Mar 23, 2015
Danny_Liu
1103
Mar 18, 2015
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Heyo,
It's been brought to my attention that there is a possible conflict that I wasn't aware of before, so I'm pulling the plug until I learn more. I'll provide an update as soon as I get the full picture, so sit tight while we work through the particulars on this drop. Sorry about that, and thanks for your patience.
Mar 18, 2015
Anzial
1379
Mar 19, 2015
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Yeah, if there's a problem, why are we being charged?
Mar 19, 2015
Saibot
0
Mar 20, 2015
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Has there been any progress?
Mar 20, 2015
jbsegal
8
Mar 18, 2015
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The headfi review mentions it doesn't work with USB3 ports... which seems to screw over modern Mac (and perhaps modern PC?) users... Anyone know if that was a glitch in early-release review HW?
Mar 18, 2015
jexby
0
Mar 18, 2015
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Cozoy says $99 purchases will not be honored. https://www.facebook.com/pages/Cozoy/1531647370419283?fref=nf
Mar 18, 2015
anhluong
7
Mar 18, 2015
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Mar 18, 2015
minmin
1
Mar 18, 2015
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would this be able to provide enough power for an on ear headphone? thinking bout using this with the vmoda xs, would I need a separate amp?
Mar 18, 2015
Rsc75
77
Mar 18, 2015
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Oh twist my arm... I'm curious.
Mar 18, 2015
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