Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
I wanted to shed some additional light on the abrupt closure. We were given the product by an authorized Asian distributor who OKed the drop, but on the first day the product was live I was made aware that the timing conflicted with the official U.S. distributor.
They've invested a significant amount of effort in bringing the product overseas to offer it to North America, and I didn't feel it was right to jump in and reap the benefits. Refunds should be processing for all members who joined the drop before it closed. Sorry for any inconvenience this may have caused.
Good question. There was also a significant risk of orders not being fulfilled due to the conflict. The period between the drop end date and my previous post was me talking to the manufacturer/distributor to see if we could still deliver the units to the members who originally joined the drop. Unfortunately, the answer was no.
It sucks having a drop canceled. It would suck more if we let the drop run, had hundreds of members join, then have it turn out that we're unable to deliver. It was my call to nip this one in the bud before it potentially came to that point. If you have any additional questions, I'll try to answer the best I can.