Keyboard was basically broken in a year. Absolutely would not recommend. Around 1 year after purchase I began experiencing chatter on 3 different keys. Then sometimes when typing and pressing the 'e' key it would not even add the 'e' key. Within another next 6 months I was experiencing chatter on at least 5 different keys and had to run a computer software ("Keyboard Chattering Fix") to make the keyboard usable.
Before even having it for 2 years I swapped back to my Ducky YotM from 2016 and have been using that for another year plus without any issues. This keyboard however has been the worst purchase I have made in over 10 years across 10+ mechanical keyboards.
The fact their warranty on this keyboard is only 1 year says a lot about the quality of the keyboard, and how much massdrop trusts their manufacturing. My Ducky YotM is almost 10 years old and it has had absolutely ZERO issues. This keyboard on the other hand was one I already wanted to throw in the trash after just 1 year. I don't even use this thing anymore and haven't touched it in almost 2 years now. Huge waste of $250, not including the taxes.
io2redHey I'm sorry to hear you are having keychatter issues.
Have you tried using the latest XAP firmware we created for the original CTRL / ALT / SHIFT keyboards in order to address this?
You can flash the firmware with the new Drop Keyboard Configurator application:
YanboWuThanks @YanboWu , I greatly appreciate you trying to help with this. Really glad to see you are still around!
I immediately dug out my Ctrl v1 and upgraded the firmware. After trying it for a few days it seems to have helped with some of the keys, but I am still getting a lot of chattering with the space bar. While that might not be a big deal for most applications, it can be extremely annoying when programming.
It's unfortunate the chattering is so bad because the quality of the keyboard is pretty decent otherwise. It has a lot of heft and the 65g Halo switches feel good. But I guess you're only as strong as your weakest link right?
In the mean time I am now using one of the new CSTM80's and praying it won't end up with the same critical flaw. If this issue happens with the new keeb in the first year then I may just have to stick to Keychron, Glorious, and Ducky.
io2redHey hey! Yeah still around and trying to make sure everyone is happy with their product.
A chattering spacebar is definitely no good, have you tried swapping out the switch in question as well? Perhaps that would help too? Honestly one of the most difficult things with these keychatter reports is our ability to consistently replicate and root cause the problem.
I do feel like we've made pretty significant headway with the V2 and CSTM line keyboards - I don't think we really have any reports of keychatter issues with those boards. Would love to hear about how you like the CSTM80 after you have some time with it!