Non-existent quality control. Varying sandpaper-esque keycaps, scratches all over the aluminium body, rubber feet stickers that aren't applied straight, LED's that are not calibrated, etc. The only good thing about this keyboard is that... it works as a keyboard. Unacceptable quality for a $250 CAD keyboard. And you know what adds even more insult to injury? I got charged an additional $40 of import tax (this isn't Massdrop's fault though). So if I ordered a replacement, I probably would get charged another $40 of tax. Should've canceled my order when I had the chance to.