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Showing 1 of 1336 reviews about:
stepsten
40
Dec 4, 2018
checkVerified Buyer
Received yesterday. Got a defective LED in the underlighting in the front, right under the down arrow key.
Reached out to customer service last nite...will see how this goes.
** update** just got an email from customer service (quick response), and there's still inventory, so they'll ship out a new unit. they opened up an RMA, and emailed a UPS return label for the defective keyboard. fingers crossed on the replacement...
**update 2** got the replacement unit today (9 days after the original unit arrived), and looks good so far. will play with it for a bit and then send back the original unit. thanks to massdrop for taking care of the issue quickly.
(Edited)
stepsten
40
Dec 5, 2018
bookmark_border
Sebyheh...no worries. it was worth a shot.
it wouldn't be as bad if the problem LED was in the back, but it's RIGHT THERE...
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