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Showing 1 of 130 reviews about:
sh06un
22
Jul 1, 2024
checkVerified Buyer
Don't buy more than 1 box
I bought 2 of these boxes and got the same contents in each. I understand that there is a disclaimer saying that there is the possibility of this happening, but it contradicts itself saying that it would be "unlikely" for this to happen. I took that as Drop attempting to care about customers in situations like these, but boy was I wrong. I attempted to contact support to return them as the disclaimer is misleading, but they expected me to pay for return shipping. I ended up just keeping them and giving one of the boxes to my brother. If you've already made the decision to get a box, then just get one and be done with it. But I wouldn't recommend this to anyone.
(Edited)
amycs
115
Admin User
Jul 1, 2024
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sh06unHi @sh06un thank you for leaving a review. We're sorry about this experience. We'll be reaching out shortly to resolve this for you.
Jul 1, 2024
sh06un
22
Jul 8, 2024
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amycsHi Amy, just wondering if you received my response through support. Haven't heard anything for a few days, and would like to chat about your offer. Thanks!
Jul 8, 2024
amycs
115
Admin User
Jul 10, 2024
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sh06unApologies, I was out of office. We'd be happy to help get this sorted for you.
Jul 10, 2024
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