Right ear keeps cutting out
So I have a PC38x headset that I bought a few years back. I moved away from home for work, and left the headset there with my gaming PC. I used it maybe 2 or 3 times before I left, and it always had the problem of it cutting out in my right ear phone. It makes like a crackling noise like something is loose, and then cuts out the audio entirely. Sometimes it works for a few minutes, but inevitably cuts out on the right side again. I am wondering if there is a fix? Or could I be shipped a new one?
Jan 6, 2025
Note: There are various things I need to discuss in terms of the 8XX and this 'review'.
1. The unit sent is a pre-production unit within the shell of an HD800S, with the driver tuning of the 8XX. So they should effectively feel and sound like the finalized 8XX, outside of aesthetics. This means I can't show you the unit, as it is clearly not indicative of the final release. So no pictures here, other than those done by Drop themselves.
2. I was restricted to a very short, few day loan, before needing to send it out to the next person. This means, that you really should take my impressions with a huge grain of salt. I generally believe one needs at LEAST a week to get truly intimate and comfortable with a headphone. However, I received the unit on my days off, and was able put in many hours, which may have actually been better than if I had 5 days with them during my work week. I do have some modicum of confidence with my impressions.
3. I have zero experience with either the HD800 or HD800S, so the 8XX is my first experience with this grade of Sennheiser headphone. I can't say it's better or worse than the formers simply because I have not heard those. So if you're looking for comparisons to those, you won't find them here. I'll be reviewing the 8XX like I tend to review all headphones: I review the unit by its own strengths and weaknesses, and not how it compares to anything else, with zero expectations. I also may repeat some things over and over. This is to really hammer home how I feel about certain things, so if you see me repeat myself, it's just the way my thought process is when I write. It may not be utterly professional, but hey, I'm self taught.
4. None of the 800-line including the 8XX one would be something I'd generally be into. This means, I generally like a fuller bottom end, warmer character, more intimate, and smoother upper range rather than the highly defined, incisive, spacious, detail-oriented tuning that I would expect of the HD800 line. HOWEVER, just because I'd be more inclined to go for something like an LCD2 over an HD800, does not mean I can't enjoy, or see the benefits and merits of an HD800-type headphone. I can be objective, and I can absolutely enjoy tunings that don't fall under my general preference. All I'm trying to say here is that If I don't go crazy for these, it's because they're not what I typically want in a headphone. It doesn't mean that I can't like them as a contrast. They wouldn't be my first or even 5th choice for a headphone I'd spend money on (especially in this price range), but for those knowing what to expect, and want this specific type of sound, the 8XX should still be looked into. So ONCE again, I may not be enamored with the 8XX mainly because from the beginning, it wasn't a headphone geared towards my taste. I can't stress this enough.
You are free to disagree, but if you're looking someone that further reinforces your belief of "OMG BEST HEADPHONE EVER", look elsewhere. I'll tell you what I like, and what I don't like about them based on my own feelings towards them and not what you want to hear or not hear.
As long as you understand all this, we're good. So let's get into it.
Note: While the unit reviewed isn't a final release 8XX, I wouldn't expect any immediate, structural changes to the design and build of the 800S. I honestly didn't know what to expect upon opening the box. I always thought the HD800-line would be big chungus levels of huge, but they're smaller than anything I dreamed of. Don't get me wrong, the cups are still very, very big, but they're not as comically large on my head as I thought. Maybe it's my big head, though I've definitely worn bigger. There's something timeless about Sennheiser's designs. For instance, the 6XX looks modern enough to fit as a release in 2021 to my eyes. In comparison, the 8XX looks like the outright future. They are a marvel of modern engineering and design. While the main shell is plastic, it looks and feels extremely durable. In any case, the 8XX doesn't look it'll suffer from any random hairline fractures or paint chipping that other Sennheisers have had issues with. There's a large mixtures of materials here, which no doubt would lead to a higher manufacturing cost compared to practically all other headphones I have ever experienced. The 8XX looks and feels absolutely premium in practically all aspects of its design. Headband: The headband is possibly the most modest piece of the 8XX. Looks rather nice, but nothing particularly out of left field. Just a solid metallic headband, with the size extension markings etched on the top as opposed to the inner extension pieces. The bottom side of the headband has a generously wide surface area with enough cushion to keep the 8XX from feeling uncomfortable on top of the head. Microfibers are used instead of any type of leather which I appreciate. The plastic size extension pieces have ample size adjustment, though not as much as the 6XX. For example, I wear the 8XX fully extended, whereas the 6XX has much more size to give. Cups: The cups are truly one of a kind, and you would never mistake an HD800 variant like the 8XX with anything else. It's what defines the looks of the headphone, and it truly is a stellar design. As stated earlier, the cups are quite large. They are also *quite* open, and deep on the inside. Ear Pads: I'm quite happy that the 8XX continues to use microfiber pads instead of leather or faux-leather, meaning I'd get all day comfort out of these. Not quite plush like the 6XX, but their firmness isn't to its detriment. They have a huge opening, and your ears won't bottom out against the drivers, or touch the side walls. Cables: The stock cable is quite long, and terminates into a 1'4" plug with a comically large barrel and strain relief. The main body of the cable is covered in a somewhat loose fabric sleeve, which I assumes helps keep it a little more flexible. I do wish the Y split was about 2 inches or more lower, though it's a general complaint I have with most dual entry headphones. The cable on the splits are rubberized and use a proprietary plug into each cup that I'm not particularly fond of due to it being prohibitively expensive to find aftermarket cables that terminate into it. The plugs have to be inserted a specific way and don't feel all that great when inserting or disconnecting. At least it feels more durable than the plugs on the 6XX, which I've never been a fan of. Can all headphones just move on to 3.5mm or XLR inputs please? Final Build Impressions: I expected mostly high level build quality and design from the 8XX, and that's exactly what we received. The materials used, including the plastics all seem top notch and extremely durable. The only point of contention for me would be the proprietary plugs, which I'm just not fond of, though I can't attest to their quality or durability.
Weight: Without the cable, the 8XX comes in at 330g, which I feel is perfectly adequate for such a large headphone. It's far from heavy, and while not particularly lightweight, it is distributed well by the headband design, and decent clamp which forces the weight to the cups. Rating-wise, Very Good. Headband: The wide band has plenty of surface area to rest on the head. This, in addition to the shallow but decent enough padding keeps the headband from becoming a problem with comfort, even after prolonged listening sessions. You'll feel its presence, but far from ever becoming an issue. I'd say good headband comfort, nothing particularly amazing. Ear Pads: The 8XX's pads are quite huge and I'd say moderately deep. This means your ears have a good amount of space to breathe. The microfiber pads themselves are on the thin side, and not very plush. However, due to the way they sit on your head, the even distribution of pressure keeps them comfortable all day long. They don't really call attention to themselves one way or another, which is a good thing. Inoffensive in the best possible way. They are just there to keep the headphones in place, with little contact with your head. Great ear pad comfort, personally. If there was one area that may be slightly problematic, it may be that the lower side of the pads rests on the jawline, and some people are highly sensitive to that. Personally, not an issue here, though you may wanna take note. Clamp: The clamp on the 8XX is what I'd consider moderate. Clamp is generally not something I'd say would come up as an issue 99% of the time. The ear pads large area of pressure distribution keeps the clamp in check. As far as ratings, let's say... very good clamp pressure comfort. Overall Comfort Impressions: To say that the 8XX is a headphone I could wear all day is high praise. While I wouldn't consider the 8XX to be the greatest headphone in terms of comfort, it generally does well enough in most areas of that I'd say would land quite high on my list of most comfortable full sized headphones. To sum up all areas of comfort, I'd rate the the 8XX as great overall.
Media: I'm going to stick my neck out here in telling you guys that I believe the 8XX isn't a very versatile headphone. You will really want to use it for very specific genres that aren't bass reliant. Think of anything where bass isn't a huge contributor to the sound, and the 8XX will likely excel. I love it for competitive gaming, podcasting or interview format videos, news, slice of life anime, and any casual gaming where I don't feel the need to be immersed. Anything where you want to 'feel' the raw, gritty, dark, depth of explosions and things of that nature won't exactly change your life on the 8XX. The name of the game is to use the 8XX what it is good with, and not as a workhorse all rounder, which it absolutely isn't. Practicality: The 8XX is quite large and unwieldy. It ridiculously open with absolutely nothing in the way of noise control. It comes with a very long, not very transportable friendly cable. It is very picky with amplification. What I'm trying to say with all this, is that you will want to keep it the 8XX at home or personal office. I wouldn't dare tread anywhere public with it, not only in fear of it getting stolen (she is quite a looker after all), but also because you wouldn't want to annoy everyone else with your audio. That and it looks quite ridiculously oversized when worn. It would simply garner all sorts of unwanted attention. Don't be silly. Keep it at the home/office. Who It Is For: Rather than start who it's for, I can with confidence tell you who the 8XX ISN'T for. It isn't for those that want something that they can jam out to when they hit random on their entire music library. You will find them lacking for some things. Really, the 8XX needs to be used to its strengths, and mainly that. Like taking a day where you feel like classical, acoustic, folk, and things like old timey music are your desired selection. They are for those who have a large staple of headphones, or at the very least, one main headphone that can contrast the airy, light, clean sound on the 8XX. Something more impactful, deeper, bolder, and aggressive. Perhaps even something more well rounded, that doesn't particularly excel in anything, but can work with all manner of uses. The 8XX makes an EXCELLENT high end complementary headphone. As far as gamers go, the 8XX will be for those that simply want a headphone of the highest caliber that can play competitive/detail-focused games, without feeling like they've given up any auditory information. If you've heard of the AKG K702 or Q701, and would like a higher tier, refined version of that level of detail retrieval, amplified to the max, the 8XX will feel right at home. Those were among the highest rated headphones for competitive gaming on my list, and the 8XX bests those, plain and simple. Now whether the premium of moving up to the 8XX is worthwhile, that's entirely on how you like to spend your money. Personally, I can live with much less. Yet, I'm not you, or anyone else. If you want the best on offer and can afford the 8XX to use for competitive gaming, more power to you. They certainly won't let you down, and I doubt you'll find much of anything that competes. Those looking into the HD800 line (8XX included) know what they're getting into. I don't believe the 8XX will stray far away from what people have come to expect from something like the HD800S. A battle of subtleties is more likely than a complete turn around from what has been established by those that have come before.
Likes:
Dislikes: