Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
- I really like how it looks, it was the main reason when I decided to buy something special to my setup. It has (thanks God) red LED instead of bad sounding blue LED. The color is matte black and it integrated in my system just perfect.
- I have a really good external R2R DAC, so I didn't use the internal one, nothing to say here.
- The ability to work both as an amp and pre-amp is a killer feature for me. I mainly listen to music on my stereo system and sometimes with a headphones.
- Love the sound it produces so much. Clear, punchy, warm and liquid. I spent all night long listened to my music collection on CD's, vinyl and Hi-Res streaming services.
- Build quality is a high level. Precise, sturdy, with a good tactile texture. Very well done.
- No hum, no buzz (you can hear some tiny buzz at high volume level where the music is not playing, but it's totally ok, nothing wrong with it).
Will buy another one for my dad.