EQ7 Quilting Software
EQ7 Quilting Software
bookmark_border
Where's the price?
To negotiate the best possible price for our customers, we agree to hide prices prior to logging in.
122 Sold
Product Description
Perfect for both beginning and advanced quilters, the EQ7 Quilting Software is a user-friendly design software that helps you bring your vision to life. EQ7 lets you create blocks from your own imported designs via the 7 Serendipity options or use one of the 5,000 included copyright-free blocks Read More

search
SewColleen
0
Sep 25, 2015
bookmark_border
EQ7 Quilting Software transaction order # MD-9336-558608
I was promised a full refund on this order and my credit card statement arrived today and the refund is not on it.
I would like an explanation and my refund.
Colleen
Sep 25, 2015
SandyLucas
767
Sep 25, 2015
bookmark_border
Hi SewColleen, Thank you for reaching out. I am working with Customer Service to see what happened and will let you know as soon as I hear. -Sandy
Sep 25, 2015
SandyLucas
767
Sep 29, 2015
bookmark_border
Hi @SewColleen,
I sent you an email with information regarding the refund we sent through. Please let me know if you have any questions.
-Sandy
Sep 29, 2015
Tyler
2429
Sep 2, 2015
bookmark_border
Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
Sep 2, 2015
RitaN
202
Sep 10, 2015
bookmark_border
Hi @zorn,
Your order has been shipped! You should have received a tracking number in your email.
Thank you,
~ Rita
Sep 10, 2015
zorn
0
Sep 12, 2015
bookmark_border
There is a tracking number now! Thanks for your help! Have a great weekend!
Sep 12, 2015
happygram
6
Sep 1, 2015
bookmark_border
Are there any EQ remaining for a Mac?
Sep 1, 2015
HassanS
3182
Operations
Aug 26, 2015
bookmark_border
Quick update for the group, the remaining units were shipped from our vendor's warehouse earlier today and are now on the way to our warehouse. We should have these in our hands early this coming week and we have notified our warehouse team to prioritize all remaining orders for this drop.
We will update the group as soon as the remaining orders arrive.
Thanks for your patience and expect an update from us on 9/1 or sooner if something comes up.
Aug 26, 2015
HassanS
3182
Operations
Aug 21, 2015
bookmark_border
Quick update for the group, we just heard back from our alternative vendor and they let us know they will be able to source units for the group, but unfortunately they will need an additional 1-2 weeks to get the units in.
At this time we feel the best option for the remaining group is to extend the chance to cancel your orders for full refunds. We will still fulfill orders for those of you interested in waiting for the bulk order to arrive with us. Our community support team will be reaching out to all affected individuals shortly to provide additional info.
We appreciate your support and if you have any comments on how this drop was handled please contact us at the https://www.massdrop.com/support or let our community support team know any feedback you may have when they contact you.
Aug 21, 2015
HassanS
3182
Operations
Aug 18, 2015
bookmark_border
An update for the group and apologies for the delay in updating. We are revamping the site and a few things got switched around on our upcoming drop update list.
We are still working with the vendor to get the last few units in, but unfortunately they have been backordered on the outstanding units and are working on getting more. As such, we have been reaching out to some of our other vendors and believe we have found one that will be able to ship us the remaining balance of units, but we haven’t received confirmation just yet. We should have more news on this by tomorrow and will be sure to update you all as soon as we hear back.
We understand this delay is rather undesirable. If you prefer not to wait for the EQ7 software and want to have your order cancelled, just reach out to us at https://www.massdrop.com/support, and we will process the refund right away.
Thanks for your patience and expect an update from us on 8/20 or sooner if something comes up.
Aug 18, 2015
Snowflake1996
0
Aug 19, 2015
bookmark_border
not sure why it would be backordered as if you go to their website they are available to purchase.
Aug 19, 2015
HassanS
3182
Operations
Aug 8, 2015
bookmark_border
Quick update for the group, the vendor shipped out the remaining units and they are on the way now! Tracking is showing an estimated date of arrival at our warehouse on 8/12. Our warehouse team will be standing by ready to get your individual orders packed and shipped as soon as the bulk shipment arrives.
We will update the group once all outstanding orders have shipped.
Thanks for your patience and expect an update from us on 8/13 or sooner if something comes up.
Aug 8, 2015
Snowflake1996
0
Aug 18, 2015
bookmark_border
Today is August 17th. Any update since the last one saying we would here something on the 13 th?
Aug 18, 2015
SewColleen
0
Aug 18, 2015
bookmark_border
yeah - really instills confidence in this whole company that they have quit updating us and replying to any e-mails
Aug 18, 2015
ltaylor
0
Aug 8, 2015
bookmark_border
I received a notification from UPS stating that "Massdrop was shipping" me something. This was 7/29. I received a tracking number, which stated that a shipping label had been produced. Nothing has happened with the tracking number since then. Were these shipping labels produced in anticipation of mailing the product out? I wrote to Massdrop at the email address I was given, but have heard nothing further. Can I therefore presume that my order is part of this "batch 2" that is being discussed? What about this shipping label that was created?
Aug 8, 2015
SewColleen
0
Aug 18, 2015
bookmark_border
have you received your software or an answer to your email ? I'm beginning to think we have been scammed ?
Aug 18, 2015
Snowflake1996
0
Aug 19, 2015
bookmark_border
no software yet. I purchased the MAC version. Hope I get it.
Aug 19, 2015
HassanS
3182
Operations
Aug 6, 2015
bookmark_border
Quick update for the group, we are still coordinating with the vendor on batch 2 of the order. We still haven't received shipment confirm from the vendor quite yet. We will follow-up with them first thing tomorrow and update the group as soon as we hear back.
Thanks for your patience and expect an update from us on 8/10 or sooner if something comes up.
Aug 6, 2015
HassanS
3182
Operations
Jul 30, 2015
bookmark_border
Quick update for the group, batch 1 of the software arrived at our warehouse earlier today and our warehouse team was able to get a good portion of the orders packed and shipped out. The remaining orders from batch 1 will be shipping out tomorrow.
Our vendor is currently allocating units for batch 2, but we anticipate that those will be in our warehouse inline with the expected ship date in the drop description page.
We will remain in contact with our vendor and update the group as soon as we receive confirmation that batch 2 has shipped.
Thanks for your patience and expect an update from us on 8/5 or sooner if something comes up.
Jul 30, 2015
Georgiegirl
0
Aug 6, 2015
bookmark_border
I have not received this nor have I gotten any current updates. The last one stated that it would arrive 8/5 or sooner.
Aug 6, 2015
SewColleen
0
Aug 18, 2015
bookmark_border
have you received your software yet ?
Aug 18, 2015
Showing 24 of 63
keyboard_arrow_up
Newest
63 OF 63 POSTS
Feb 19, 2020
keyboard_arrow_down
Oldest