Hazard89Technically, the drop isn't cheap as it's only $2 off + free shipping. According to https://www.fitbit.com/flex you can get a Flex for $39.95 right now but the new Flex 2 is also out - so someone is probably trying to clear their inventory by doing a $2 discount. Especially since it's limited to only 32 units. Other places like Best Buy and Amazon may have them priced higher, I've seen them listed between $40 and $80, but getting a Flex from the manufacture is only $39.95 + shipping (fitbit.com only offers free shipping if your order is $50+).
I just hope...it's not the same vendor as last time. Check out the comments below about counterfeit devices!
Hey everyone.
Thanks for flagging this with us. We're currently working with Logistics to figure out what exactly happened here and how these got into our shipment. If you're getting any errors about counterfit Fitbit's please reach out to Support so they can figure out how many snuck in and can start fixing this.
Thanks for your help and patience while we resolve this.
Wow, even though I didn't participate in this drop, I heard about this on reddit. I really hope massdrop fixes this. There should be no excuse that customer service is busy, this is top priority. I really hope they fix this for you guys; otherwise, I don't know how much more shopping I'll be doing on this site.
Is anyone else having a problem with there Fitbit when trying to connect it to anything and it's says its an unauthorized Fitbit and that its counterfeit
Exciting news group! We’re happy to report that all of the orders have been shipped out and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions
elimelendezAny word on the units that were sent being counterfeit devices? Fitbit is offering no assistance citing that Massdrop is not an authorized vendor.
Great news group! The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Based on the tracking provided these are scheduled to come in 12/1. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 12/2 or sooner if something comes up.
We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse. We will update the group as soon as these are on the way.
Thanks for your patience and expect an update from us on 11/25 or sooner if something comes up.