Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Although the wireless convenience and the detachable mike boom of the PX51's is a winner for me, the audio reproduction is clearly inferior to the M40fs, although still rather good for gaming cans. The PX51 did not sound terribly muffled, and I could hear new high-frequency detail in my music that I didn't notice before. But I still found that I enjoyed the less-distorted and smoother listening experience of the M40fs.
In slow sine wave sweep tests, bass reproduction was cut off in the PX51 below 25Hz, roared out of control at 30Hz (to the point of unpleasant mechanical clipping of the diaphragms against their enclosures) and then went back to normal around 35Hz. This was at flat EQ settings in the PX51, and no amount of fiddling could cure this unevenness. In contrast, the M40fs was relatively smooth, tapering out gracefully at the lower end of my sensory range around 15Hz. In the treble, the PX51 did better, allowing me to notice the clack of the clarinet keys and slight hissing of the bows across the strings. The M40fs is a little warmer and doesn't emphasize these details as much.
At the same time, I also noticed persistent but quiet white noise in the background of the PX51 all the way through. I can often ignore the white noise and forget about it, but it's clearly there. In comparison, the M40fs is totally clear of noise.
Also, the PX51's ability to locate sounds was much worse than the M40fs, which was surprising to me, since location would seem to be really important for gaming. When l listened to the Virtual Barbershop, I couldn't tell whether sounds were in front of me or behind me, and the right-left axis seemed stretched out, placing the clippers about eight inches away from my ears. In the M40fs, I could clearly tell whether the sound was in front or behind (and how far), and the clippers sounded roughly twice or three times as close to my ears. It seems that Turtle Beach was aware of this issue with the lopsided soundstage, so they added virtual surround processing to simulate a 4-speaker surround system at a few different angles. Since this did improve the sense of distance towards the front, this feature might be OK for gaming and for small ensemble performances. However, when listening to orchestral music, the echoes from the back of the hall were shifted in front of the listener, making it sound like I was outside the concert hall, listening through a corridor.
This experience leads me to believe that your money is best spent on cans with better acoustics than on digitally-enhanced phones with fancy EQ and virtual surround. That said, I can still enjoy music and movies with the PX51, and being able to walk around and do other things without being tethered to a cable is valuable to me. So I'm keeping both.
I'm getting the SR60e because I want to experience what an open-backed sound stage is like, and get a taste of more analytical headphones compared to the warm M40fs.