What is SpaceFN and why you should give it a try
The SpaceFN concept - setting up your space key as a layer switch when held - is probably one of the most useful tweaks in the keyboard hobby. Let me explain how it works. My SpaceFN article on kbd.news made some rounds recently - quite surprisingly given the age of this concept. This piece you're reading is a condensed version of the full post. If you're left with unanswered questions, you'll most likely find the info you're looking for in the original write-up. On my imaginary top list of the most useful keyboard features, tweaks and hacks, SpaceFN would deserve a podium finish for sure. But what makes it so special? In short: SpaceFN is easy to implement, easy to learn, costs nothing, can be used with any keyboard, and can improve your productivity instantly. I will list its benefits below, but can state right at this point that the SpaceFN concept, setting up your space key as a layer switch when held, is clearly one of the most useful tweaks in the keyboard hobby....
Apr 30, 2024
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I personally have never had an issue with Massdrop but this is a bit disheartening to hear. I've been in customer service all my life and this is not how treat a customer, especially with the problems you have had to sit through.
I do not usually advise this, but you may want to consider contacting your bank and issuing a chargeback to get your money back. If you purchased last year, you may be outside the limit to issue, but it looks like you have well documented comments on this thread going back a year. If you are still within the time limit, I see no reason why you should not expect a full refund from your financial institution.
Be advised if you issue a charge back, you will be barred from purchasing with Massdrop again, your card will be blocked and you will be blacklisted as a chargeback will most likely violate Massdrops T&C's, but after your experience I would image you give very few f**ks about purchasing with Massdrop again and would just like some resolution with your issue.
Good luck.
Take care of your customers Massdrop. They keep you in business.
We offered you a refund for the return of the product instead of a replacement for the "F" key because we do not have any extras on hand. In addition, we are not able to source these exact keys anymore - thus the only thing we can do is offer a return.