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sirkuttin
145
Nov 30, 2018
Anybody else's cable turning blue?
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sirkuttin
145
Dec 10, 2018
sirkuttinI had a discussion with Massdrop support, they say this is not a parameter covered by warranty. What I have been told is that color/discolorization is not an important aspect of an IEM. Even though they make it a point in the description of the product what color it is, it seems like the color doesn't matter. By these standards, the IEMs could turn pink after a week and you are out of luck.
cwelton17
108
Jan 18, 2019
sirkuttinEdit: I am a butt :)
(Edited)
sirkuttin
145
Jan 20, 2019
cwelton17Sorry but this is not true. I actually had my Ebony Fostex hinge break after a couple months and they wee more than helpful for that. I just don't fully love that the discolorization doesn't have any warranty. I talked with support and they were very stern on this but still very helpful.
(Edited)
slaine
23
Jan 22, 2019
sirkuttinFor what it's worth this happens to lots of cables and is never covered. My 64audio cable turned green too.
timc
6
Oct 14, 2019
sirkuttinyes! were you able to get a replacement from massdrop or elsewhere?
sirkuttin
145
Oct 31, 2019
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