Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
- The bass is akin to bungie jumping.*
- There is a lack of treble flutter and sparkles.*
- Vocals dominate or get buried.*
- The fit is needlessly finicky.*
*Compared to say, the similarly-priced 4-driver Hyla TE-5B and much cheaper Audeze iSine 10 w/ Cypher. (Aside: driver count isn't necessarily a useful metric.) The most comparable sounding IEM that I own is the budget Sony MH755, which is almost a 50/50 toss-up.. While I no longer recommend purchasing these, except perhaps at a very steep discount, using aftermarket tips is a low-additional-cost method to maximize the investment. --- Historical Review Follows, which is much less "experienced". -- tldr; roll some good aftermarket ear tips before judging / reviewing the Noble K10U(A); -1 star as the provided tips are so so very bad. These are VERY SOLID, WELL-ROUNDED, AND FUN IEMs** .. if you can roll ear tips with a good seal and acoustic properties. A number of people report not being able to get a good seal and/or fitment due to the peculiar "Universal Not for Everyone" shape of this IEM and fat stubby nozzles. The distinct K10U shape becomes an issue because the provided ear tips are, literally, an assorted set of budget tips one might find on Amazon for $8.99. (Except for the color, the "Red tips" are the exactly same mold as New Bee "Green tips" from Amazon.) This poor selection is likely a contributor to poor fitment and lackluster audio quality some people experience - including me at the start. The provided tip selection is so bad that Drop should give out "free" Type E kits with purchases of this $900 IEM. As the "Massdrop x Zeus XIV" ships with Type E kits, it's a bit embarrassing to not return the favor. **Regardless, these IEMs do very well all-around, with a slight V-shape which is highly influenced by tip selection. Björk's "Vulnicura" album is my go-to reference as it is either breathtakingly emotional or downright dull and/or painful depending on setup. With the K10UA and suitable tips, one can be 'happily lost' in a wide range of music for many hours and, while some songs do better elsewhere, never be offended. (I listen to these IEMs for 10+ hours/day.) ---- Trials and suggestions of some tips. Enjoy the journey .. I've still to reach the end. The Final Audio Type E tips are definitely a good way to get started rolling, as they are relatively cheap, easy to obtain in a size pack, and are a good mix of "fun" without going overboard. Also get a shirt clip for cable management and strain relief - a clip makes a BIG differences as it avoids incidental tugs on inserted IEMs. (Massdrop doesn't include this useful accessory either, which can often be found in $40 IEM kits.) After spending too much money on numerous ear tip models and sizes (with even more on order!), I've found some tips that hold the K10Us in place during normal activity (working in an office and walking around town), can be worn all day, seal well with little fuss, and bring out the K10's amazingly sophisticated 'best of'-worthy audio. I have relatively large-yet-shallow conchas and tiny ear canals, and I cannot press the K10 fully into my ear even without any ear tip. YMMV. Recommended tips options.- Final Audio Type E. The Type E tips make the K10 sound full bodied and immersive while keeping the sound 'relatively' neutral. The Type E tips provide bass extension and emotion to voices while maintaining treble clarity and resolution; mid-highs can feel a bit flat. The Type E tips create a complete, secure, and comfortable seal and stay firmly attached to the K10 nozzle. These are good all-around tips and are not notably affected by foam stuffing.
- Spiral Dots + Comply Foam "modded". (Literally, take a Spiral Dot tip and put a smaller Comply Comfort foam tip inside of it. Done.) Sub-bass and bass is strong and controlled without the additional color as Type E / UE; lows/mids are given the fullness and emotion lacking from plain Spiral Dots and the music placement is good; the consistent resolution and treble impressiveness of the Spiral Dots remains. The warmth is usually not missed, although some songs really benefit from more warmth on the K10.
- Logitech genuine "Original UE / UE900" ear tips, translucent, for Ultimate Ears. The UE tips make the K10 sound immersive, syrupy warm, and sweet; however, the UE tips also roll-off treble and are 'darker' compared to the Type E. These might make the perfect "fun" set of tips for treble-sensitive people. While the seal is softer and more comfortable than the Type E, the “lip style” cores do not fit as securely and spacers are needed to keep the tips in place.
Maybe tip options. I previously thought the tips were "good" (ie. in the case of Spinfit), others highly rate these models, or they seem like they may pair well for specific ears and music preferences.- Spinfit CP145/CP100. Spinfit tips have a very neutral and underwhelming sound profile compared to Type E / UE tips. There is significantly less warmth, immersion, and bass extension which results in music that feels anemic. The sound of wind-chimes and breaking glass is flat compared to Spiral Dots. These tips slipped over time in my ears.
- Spiral Dots. The Spiral Dot tips do not add sufficient body; they are cool and transparent with clear (and distant) articulation of whispers, vocals, wind-chimes, sounds of breaking glass, and treble sparkles. While not bright like the EX11 tips, the Spiral Dots can accentuate sibilance. The Spiral Dots require spacers to keep them in place. (I recommend only the "modded" version.)
- Comply T500 "Comfort" tips. The T500 foam tips did not fill my concha and failed to provide a sufficient seal. Comply tips, which sit back on the K10 nozzles, probably work better with smaller conchas or large ear canals. At least they make suitable rounded foam cores to stuff into silicon tips :D
- Symbio W (Wide Bore). The Symbio W tips do not fit my ears (as fitted to a K10 nozzle) and they have a more 'triangular' taper compared to tips that fit my ears well. The inside foam is also HARD compared to alternatives. The sound seemed middle-of-the-pack.
Not recommended tip options.