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Product Description
This is a massdrop for Max Keyboard’s Nighthawk keyboard line. You can choose from the Nighthawk X7 (Cherry MX Blue Switches with White Backlight), the Nighthawk X8 (Cherry MX Brown Switches with Orange, Purple, or White Backlight), or the Nighthawk X9 (Cherry MX Red Switches with White Backlight) Read More
I bought myself a nighthawk x8, here's my story on why you should not do it.
After 2 years of moderate use it stopped working, from day to night, with no apparent reason. Apparently something went wrong in the firmware and fucked up the keyboard so badly it is now completely unusable.
Here's how I managed to fuck up the firwmare. Think I was messing around and got (rightly) punished? Not quite. What I did was: turn off computer; plug it off (after it was well shut down; not midway or something like that); plug back in after 1 day or so; turn on computer.
Result: keyboard only recognized as "generic usb hub", and not usable anymore.
The only thing I can do now is order that 40$ piece of equipment from them, or send the keyboard to them and let them repair it (at my cost, since warranty it's only 1 year; at this point for a good reason from their part I suppose).
Here's their response:
"Based on the information, we would guess the keyboard's firmware has crashed, in order to refresh the firmware will require firmware re-write device"
And, when I asked how the fuck a 130$ piece of equipment can get broken so badly just by turning of and on my computer:
"There are many factors could cause the damage on keyboard or firmware crash, such as sudden electrical spike."
Which is complete bullshit: I don't call turning the pc on a "sudden electrical spike". And if it can get damaged so easily, well, gg build quality I'd say.
So yeah, I advise you don't buy any of their keyboard, they seem to have really shitty quality if they can get broken by something like this. Save your money and choose a better company.
Note to self: If warranty is only 1 year it means the build is shit. This probably for every piece of technology out there.
NicomNo offense, but you're cross-posting your experience with one model of Nighthawk X on every single Max Keyboard thread. This is definitely a different model from the one you bought; besides, a number of keyboard manufacturers won't fix a keyboard out of warranty. What's the purpose of posting the same negative review from another product on this page, where 292 users (so far) are begging to get MD to create another drop with this one's amazing option: a custom LED layout for the entire keyboard? If MD ever gets MK to agree to another drop, 296 users will bend their bodies into letters that spell the words Thank You and you're not helping.
You're pissed off and I understand. But please confine your response to the specific product page where it belongs. Cross-post to product pages in different internet stores, if you must. But don't make people on massdrop read the same post over and over.
I e-mailed them. They said it will say 100% delivered because once the package is out of the US, there is no longer any tracking on it. They said for me to wait till Monday (yesterday). And its still not here yet. So, no, I haven't received mine yet and I don't know when it might arrive ^^
Thanks as well Mark. I'm with Stephen on this one, I'm happy to wait, I am not a big fan of $30 fees anyway.
Edit: I got mine yesterday Mark, it's lovely.
Is it different for Canadians? Cause I'm in Vancouver and there isn't a tracking number under recent transactions, nor have I gotten an e-mail. It does however say the product is at 100% (Shipped). I hope its not gonna get lost somewhere....
Fellow Canadian here, have you received yours yet? My status has changed to 100% delivered, although it has yet to arrive at my place. Are you in the same boat?
CassperCheck under "recent transactions" on the Massdrop website, that's where mine was. Just copy/paste the tracking number into google and you'll be set.