Wow the build quality on this thing is terribad. I just used it for the first time today when my Vortex PBT keycaps finally arrived and it broke after removing just 6 keys from my Filco keyboard.
I am beyond disappointed with this thing.
Received mine. I haven't pulled any caps with it yet, but I can already see why some of them have broken. The pull wires are only soldered - not welded - poorly, into the end of the handle. They weren't even soldered straight and are almost twisted around each other at the base. I didn't expect much for $8 shipped, but this is still pretty disappointing. I hope you're listening to the feedback, MD.
I'm typing with a partially-removed keycaps keyboard. Very disappointed with this one, I just started removing my keycaps when the puller broke...It looks like it was due to poor soldering between the head and the prongs. I'll try to contact customer support soon.
[img:How_it arrived in the box.rrh.jpg] [img:How_it arrived in the bag.awt.jpg] [img:Outside_the bag for inspection.dia.jpg] [img:Please_help.efw.jpg]
Unfortunately, mine just arrived broken... :(
Does anyone know if this can be fixed or am I just really unlucky?
We’re happy to report that all of the orders have been shipped out!
Thanks again for the support guys. Make sure to share your experience with the MKC Stainless Steel Keycap Puller on Massdrop.
If there’s anything else we can do to make your Massdrop experience better, feel free to email us at support@massdrop.com.