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Monster Vision Insight Focus Premium 4K UHD Webcam

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Monster Vision Insight Focus Premium 4K UHD Webcam

Name: Monster Vision Insight Focus Premium 4K UHD Webcam
Brand: Monster
SKU: monster-vision-insight-focus-premium-4k-uhd-webcam
Price: 49 USD
Availability: OutOfStock
Rating: 1 (5 reviews)

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Product Description

In the age of constant video calls and remote work, having a high-quality, well-tuned webcam is basically a must. The Monster Vision Insight Focus brings 4K resolution and a host of features perfect for adding exceptional quality and professional polish to video calls, streaming and more Read More

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q&a3

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Jun 12, 2024

for the look of it, i will be asking for refund even for the shipping! pay extra for a 6 day delivery and its been 9 day in processing? i have buy a lot from drop and every day i buy less from them to the point this purchase will be my last! i though since drop was sold to another company that they were to be better again but on the contrary, new drop item are having worse rating and worse quality, and worse shipping! sinking ship alert!

(Edited)

Vote

samuelkwest

Jun 4, 2024

Greetings, Finally getting around (on Tuesday, June 4th) to deploying my Monster Vision™ Insight Focus Premium 4K UHD Webcam that I received from Drop on May 30th. First off, I want to address the fact that this product was misrepresented by Drop on their website. To wit, in Drop's SPECS table: SPECS

Monster
Resolution: 3084 x 2160 (4K)
Camera detail: 12 MP
Frame rate: 60 fps
...

This was one of the main selling points for me, and the reason I bought the thing in the first place. Unfortunately, it is not until you have the box in hand that you discover, according to Monster®, the frame rate is in fact:

30FPS @ 4K Ultra HD (up to 3840 x 2160p)
60/30FPS @ 1080p Full HD (up to 1920 x 1080p)

(Monster® is careful in other places on the box to specify "up to 60FPS", unfortunately, Drop was not so careful) For this reason alone, I want to return the webcam to Drop. In addition to this I would echo the quality comments left by others. My Logitech c922 Pro webcam produces a far better image. So... how do I return this for a refund? = s.west

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samuelkwest

Jun 5, 2024

samuelkwestI posted the following down in someone else's thread, but thought I should put it in here, as well: ----------------------------------------------------------------------------------------------------- I sent a support request for a refund, clearly spelling out that the basis for my request was that the item was not-as-advertised (60fps vs 30fps for 4K) and received a rejection on the first try: "After reviewing your order, we are unable to facilitate a return for the Monster Vision Insight Focus Premium 4K UHD Webcam as we only offer returns for items that arrive damaged, defective, not-as-advertised, or are missing components. Any issues must be reported within 30 days of delivery." I have responded with a more forceful demand, and included my explicit reasoning:

In the SPEC table, that is included in your message to me, the resolution and frame rate are specified as:

Resolution: 3084 x 2160 (4K) (sic)
Frame rate: 60 fps

However, after receiving the camera I discovered, from the packaging, that the frame rate is actually:

30 FPS @ 4K Ultra HD (up to 3840 x 2160p)
60/30 FPS @ 1080p Full HD (up to 1920 x 1080p)

This is, clearly, NOT AS ADVERTISED... I purchased the Monster Vision™ Insight Focus Premium 4K UHD Webcam from Drop because you said that the frame rate/resolution was 60 fps at 3084 x 2160 (4K) (sic), but the camera, according to Monster®, has a frame rate of 30fps at 3840 x 2160p.

I hope that this gets a more focused response. That is, I hope that the representative is explicit in explaining why the differences above do not constitute 'not-as-advertised'. Have you (or anyone else) tried to get a refund? I'll post back on progress. = s.west

Vote

Noctania

Jun 3, 2024

I'll put some of these thoughts into a review after a little more fiddling, but in brief, having just set mine up, this is a pretty crummy webcam. As others have said, the focus is terrible and the way it handles ambient lighting is awful too. The built-in light oversaturates everything and at higher levels actually looks like a bad filter. I have the privacy cap on too, but that doesn't mitigate it at all, the light's just way too close to the lens. I'm bummed about throwing away $50 for this, and that's a third of the price they were anticipating for launch if I recall correctly. I've done what I could in Windows settings to correct the picture, but it still looks just SO bad. I ran this in Windows, Discord, and Skype, all with similar abysmal results. I haven't even tried the microphone yet. :( For anyone still looking for specs, here's what the included paperwork says (and this listing should have said, imo): Sensor: HD CMOS F23 Sensor Lens: Automatic focus 100-degree wide angle distortion-free UHD lens Video Recording: AVI, CFI Mode Frame Rate: 60/30 fps Interface: USB 2.0 & USB 1.1 Compatible Power Supply: USB Connection Indicators: 1 working light & 1 power light Microphone: Integrated USB Mic/3D Noise Reduction Resolution: 3084 x 2160 Static Picture Storage Format: BMP/JPG Dynamic Picture Storage Format: AVI Focus: Automatic Compatible with: Win XP, Win 7, Win 8, Win 10, Android 5.0 or above, MAC OS 10.6 or above, Linux 2.6.24 or above, Chrome OS V29.01547 or above, Ubuntu V version 10.04 or above

Chvhf

May 5, 2024

is this any good ?

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Uranium1128

May 30, 2024

ChvhfI received mine yesterday and think it's garbage. The video quality and focus is worse than my 1080p webcam. The focus can't seem to get a clear image. The built in light bar is too close to the image sensor and washes out the image (assuming this is fixed by the stick on lens cap). The threads for the tripod are too big for the tripod so it just kinda slides on and wobbles. I've tried to find drivers online thinking maybe I'm missing something but there's zero online support for this that I can find. I'm emailing support to see if there's something that can fix the focus issue... and if that doesn't work I'm returning it.

samuelkwest

Jun 5, 2024

Uranium1128I sent a support request for a refund, clearly spelling out that the basis for my request was that the item was not-as-advertised (60fps vs 30fps for 4K) and received a rejection on the first try: "After reviewing your order, we are unable to facilitate a return for the Monster Vision Insight Focus Premium 4K UHD Webcam as we only offer returns for items that arrive damaged, defective, not-as-advertised, or are missing components. Any issues must be reported within 30 days of delivery." I have responded with a more forceful demand, and included my explicit reasoning:

In the SPEC table, that is included in your message to me, the resolution and frame rate are specified as:

Resolution: 3084 x 2160 (4K) (sic)
Frame rate: 60 fps

However, after receiving the camera I discovered, from the packaging, that the frame rate is actually:

30 FPS @ 4K Ultra HD (up to 3840 x 2160p)
60/30 FPS @ 1080p Full HD (up to 1920 x 1080p)

This is, clearly, NOT AS ADVERTISED... I purchased the Monster Vision™ Insight Focus Premium 4K UHD Webcam from Drop because you said that the frame rate/resolution was 60 fps at 3084 x 2160 (4K) (sic), but the camera, according to Monster®, has a frame rate of 30fps at 3840 x 2160p.

Vote

Recent Activity

Evascroll

23w

[image] for the look of it, i will be asking for refund even for the shipping! pay extra for a 6 day delivery and its been 9 day in processing? i have buy a lot from drop and every day i buy less from them to the point this purchase will be my last! i though since drop was sold to another company that they were to be better again but on the contrary, new drop item are having worse rating and worse quality, and worse shipping! sinking ship alert!

samuelkwest

24w

I posted the following down in someone else's thread, but thought I should put it in here, as well: ----------------------------------------------------------------------------------------------------- I sent a support request for a refund, clearly spelling out that the basis for my request was that the item was not-as-advertised (60fps vs 30fps for 4K) and received a rejection on the first try: "After reviewing your order, we are unable to facilitate a return for the Monster Vision Insight Focus Premium 4K UHD Webcam as we only offer returns for items that arrive damaged, defective, not-as-advertised, or are missing components. Any issues must be reported within 30 days of delivery." I have responded with a more forceful demand, and included my explicit reasoning: In the SPEC table, that is included in your message to me, the resolution and frame rate are specified as: Resolution: 3084 x 2160 (4K) (sic) Frame rate: 60 fps However, after receiving the camera I discovered, from the packaging, that the frame rate is actually: 30 FPS @ 4K Ultra HD (up to 3840 x 2160p) 60/30 FPS @ 1080p Full HD (up to 1920 x 1080p) This is, clearly, NOT AS ADVERTISED... I purchased the Monster Vision™ Insight Focus Premium 4K UHD Webcam from Drop because you said that the frame rate/resolution was 60 fps at 3084 x 2160 (4K) (sic), but the camera, according to Monster®, has a frame rate of 30fps at 3840 x 2160p. I hope that this gets a more focused response. That is, I hope that the representative is explicit in explaining why the differences above do not constitute 'not-as-advertised'. Have you (or anyone else) tried to get a refund? I'll post back on progress. = s.west

samuelkwest

24w

I sent a support request for a refund, clearly spelling out that the basis for my request was that the item was not-as-advertised (60fps vs 30fps for 4K) and received a rejection on the first try: "After reviewing your order, we are unable to facilitate a return for the Monster Vision Insight Focus Premium 4K UHD Webcam as we only offer returns for items that arrive damaged, defective, not-as-advertised, or are missing components. Any issues must be reported within 30 days of delivery." I have responded with a more forceful demand, and included my explicit reasoning: In the SPEC table, that is included in your message to me, the resolution and frame rate are specified as: Resolution: 3084 x 2160 (4K) (sic) Frame rate: 60 fps However, after receiving the camera I discovered, from the packaging, that the frame rate is actually: 30 FPS @ 4K Ultra HD (up to 3840 x 2160p) 60/30 FPS @ 1080p Full HD (up to 1920 x 1080p) This is, clearly, NOT AS ADVERTISED... I purchased the Monster Vision™ Insight Focus Premium 4K UHD Webcam from Drop because you said that the frame rate/resolution was 60 fps at 3084 x 2160 (4K) (sic), but the camera, according to Monster®, has a frame rate of 30fps at 3840 x 2160p. I hope that this gets a more focused response. That is, I hope that the representative is explicit in explaining why the differences above do not constitute 'not-as-advertised'. Have you (or anyone else) tried to get a refund? I'll post back on progress. = s.west