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MichaelCrider
45
Dec 17, 2015
To anyone having the problem where the keyboard will turn off and then re-connect, showing "connected" in Windows Bluetooth settings but not actually typing, I managed to fix it on my machine. Here's what I did - I can't promise it will work for you.
Setup: Windows 10 desktop, generic Bluetooth USB dongle with Broadcom BCM20702 Bluetooth adapter
When I first received my keyboard the Bluetooth driver was version 12.0.1.750, released in September of 2015. Broadcom doesn't seem to provide drivers on its own page - Windows just updates them automatically. This is a very common adapter type, so I looked around and found a Lenovo driver for one of the company's laptops that uses the same adapter:
http://support.lenovo.com/us/en/downloads/ds039810
I downloaded the EXE and ran it, which manually installed an older version of the driver, 12.0.0.9050. Once that was installed, I could turn the keyboard off and on, and now it reconnects and types as it should.
I have no idea why this driver downgrade worked for me. I don't know if it will work for you. But if you're feeling frustrated after paying a lot of money and waiting a long time to get a premium keyboard that isn't working correctly, I think it's worth a shot.
tlbenz
4
Dec 18, 2015
MichaelCriderOhmwgudighdwi!!!! Thank you so much! It makes no sense to me, but it worked!!!!!
Subcon
12
Mar 16, 2016
MichaelCriderCan confirm this worked for me as well...I was having the same issues. Brilliant find!
erykx
0
Jun 8, 2019
MichaelCridermy gosh this actually worked. thank you so much!
Zarif98
2
Jun 13, 2022
MichaelCrider2022 here! And this saved my life for my Windows 11 build.
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