Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
As seemingly typical of Massdrop, the first thing to change for sake of differentiation is to darken the colorway to a mostly matte-black finish, as I approximated in the poorly-edited photo I'm attaching to this post. It could definitely stand to look something like what Massdrop did with the Focal Elex, which I own and love.
Perhaps the model number could be HD 7X7, to avoid confusion with AKG's K7XX.
Build quality changes are the bulk of what I'd like to propose, and as I have yet to hear a stock HD700, I'll leave desired sound-signature changes for others to speak of (aside from what I hear is a general love or hate of the 5.5KHz peak and the 11Khz peak).
I'll start off with the headband. The rubberized top portion has been said to add a bit of unnecessary weight for some, and could probably be changed to plastic in order to lighten it a bit. This would also help with color consistency when going for the all-black look.
Next, perhaps a more robust click-adjust mechanism. I've read and watched many a review complaint about these being a little too light with the clicks (noticeably, Zeos of Z Reviews shaking the HD700 lightly and having them fall all the way to the lowest setting rather quickly).
Another point of dismay for several reviewers was the rather unwieldy 10-foot cable. As with previous Sennheiser collabs, this one could be cut from 10' to 6', terminated in 3.5mm with a 1/4" adapter instead of the monstrosity of its current stock form.
Otherwise it is apparently a pretty comfortable headphone, with many reviewers enjoying the ear-shaped pads. However, I think it's probably worth experimenting with an alternate material to see if that will yield positive sound-signature changes. Some modders out there have experimented with that, to varying levels of success.
Others, feel free to chime in about the sound-sig. I'm hoping this can be the humble start of some much needed love for a very polarizing and somewhat overlooked headphone.